Make Consumers More Calm, Neta Presents Retired Service Selling SUV X With Complete Guarantee

Neta X/PHOTO electric car: Neta Indonesia

JAKARTA - Interested in electric vehicles, especially in the four-wheel segment, is quite fast, but not a few are worried about aftersales, especially for new brands entering Indonesia.

Indeed, currently the Indonesian automotive market is on arrival from a new brand from China that is competing to present new cars in the environmentally friendly vehicle segment, one of which is Neta, which already has a total of 3 models, the latest is SUV X which is priced at IDR 400 million.

In order to create peace of mind during the ownership of model X, PT Neta Auto Indonesia is committed to providing aftersales programs centered on customers. In line with the tagline 'Xperience Tech with WV', various conveniences are presented by this brand from China.

The convenience offered by Neta is such as free maintenance costs up to 5 years or 50,000 km. The first service is carried out in the 6th month or when the odometer reaches 5,000 km. Then the second service is carried out in the 12th month or the odometer reaches 10,000 km, then each multiple of 1 year or 10,000 km.

"No fees are charged to the owner because the scope of free services provided includes periodic service and maintenance materials according to the period listed on the service book," said After Sales Director Neta Auto Indonesia Raditio Hutomo, in an official statement received, Saturday, October 12.

Furthermore, to create a comfortable and safe driving experience, Neta also provides component guarantees that include all vehicle functions such as suspension, head units and ev core components. Also, present a warranty for Neta Wallbox for 2 years.

"All the conveniences that we summarize in aftersales services are our efforts in presenting xperience for all consumers," he added.

Neta also provides general vehicle guarantees for 5 years or 150,000 km, special EV core components such as HV battery, Drive Motor and MCU provided 8 years or 180,000 Km. This manufacturer also prepares a free-cost 24-hour hotline that consumers can reach.

"We plan to add service locations that are being prepared in several areas, including Medan, Makassar, Manado, Bandung, Lombok and many more," he concluded.