Increase Customer Satisfaction, Honda Updates Honda E-Care Application At GIIAS 2024

Illustration of the use of the Honda e-Care application. (Photo: Honda)

JAKARTA - Committed to providing more consumer satisfaction, PT Honda Prospect Motor (HPM) presents a full-sale service through the Honda e-Care application, and at the GIIAS 2024 event this time Honda updated its function on the application.

There are several functions that Honda has updated including Free Service services and also Periodic Care Packages through the application, as well as displaying seat cover products.

The new function introduced in the e-Care application is to make the Free Service claim process and Periodic Care Packages simultaneously.

In addition, users can see the details of substitution of sections and service work items according to their vehicles. Then, users can also take advantage of the Booking Service function with the feature of selecting a dealer location based on the nearest location and get direct approval, so customers do not need to queue when in the workshop.

Assistant General Manager After Sales Operation PT HPM Denny MT said, Honda always provides convenience for consumers by continuing to develop Honda e-Care.

"So that the Honda e-Care can become a platform that is easily accessible, responsive, and customers get Honda service information quickly and without complexities," said Assistant General Manager After Sales Operation of PT HPM Denny MT, at GIIAS, Tuesday, July 23.

As is known, since its introduction in 2015, the Honda e-Care service has been a loyal partner for Honda vehicle owners.

Honda e-care is a regular service application designed to meet various consumer needs, ranging from complete information about Honda products, booking services, to helping find the location of nearby dealers.