Supporting Operational Consumer Business To Remote, Mitsubishi Fuso Opens Service Points In These Two Regions

Servis Point Mitsubishi Fuso. (Photo: Mitsubishi Fuso)

PT Krama Yudha Tiga Berlian Motors (KTB), the official distributor of the Mitsubishi Fuso Truck and Bus Corporation (MFTBC) in Indonesia, continues to strengthen the sales service network by inaugurating Service Point in the second quarter of 2024 which is located in two locations.

The first location is in Muara Enim, South Sumatra, which collaborates with the PT. Berlian Maju Motor dealer which will be opened on July 10, 2024. Then the second location is in Mamuju, West Sulawesi in collaboration with the PT. Bosowa Berlian Motor dealer which will be opened on July 18, 2024 so that there will be a total of 3 service points until July 2024.

The presence of Service Point at Muara Enim aims to make it easier for consumers to get professional after-sales services, therefore the selected location is a strategic point with a consumer business location.

There are approximately 688 units operating in the Muara Enim area and having to travel for approximately 3 hours with a distance of about 150 km to reach the nearest Mitsubishi Fuso dealer. Consumers also don't need to worry if they face an emergency condition because Service Point is also equipped with Mobile Part Depo which can be mobilized to the operational location of the consumer business to remote areas.

"We are always ready to help consumers get professional after-sales services easily, plus we are also preparing units that are ready to come to consumer locations to speed up services," said Vice President Sales & Marketing Division of PT KTB Shoko Yamada, in his official statement, Thursday, July 11.

At the inauguration of the service point, it also invited retail consumers and fleet Mitsubishi Fuso around Muara Enim. The majority of these consumers are engaged in the coal mining sector where this area is one of the main coal producers for both domestic and export needs in Indonesia.

With the Zero Down Time pillar, Mitsubishi Fuso will continue to strive to provide full-sale services that are able to support consumer operations as a True Business Mainstay.