Charta Politica Survey: Residents' Lowest Level Of Satisfaction With Government Performance Is In Maluku-Papua

DOCUMENTATION BETWEEN/President Jokowi and Vice President Ma'ruf Amin

JAKARTA - The Indonesian survey agency Charta Politica released the results of a survey on the evaluation of the policies of the Joko Widodo-Ma'ruf Amin government. A number of respondents were asked about the level of satisfaction with the current government performance.

The Executive Director of Charta Politica Yunarto Wijaya said respondents from Maluku and Papua had the lowest level of satisfaction with the performance of the Jokowi government.

"The lowest level of satisfaction is in Maluku and Papua at 45 percent. Second, Kalimantan at 47.4 percent, and third in Sumatra at 55.2 percent," Yunarto said in a virtual survey presentation, Thursday, August 12.

In contrast, the highest level of satisfaction came from respondents in Central Java and DI Yogyakarta at 73 percent. Then, East Java with a satisfaction rate of 72.1 percent. Then, Bali, NTB, NTT amounted to 71.1 percent.

Nationally, as of July 2021, the level of respondents' satisfaction with the government's performance is at 62.4 percent. The level of dissatisfaction was 34.1 percent, and respondents who did not know or did not answer were 3.5 percent.

Interestingly, said Yunarto, the trend of dissatisfaction with Jokowi's performance has increased compared to previous surveys. Meanwhile, the level of satisfaction tends to stagnate.

In other words, the level of dissatisfaction per month of February 2021 was 18.5 percent, as of March 2021 it was 21.2 percent, and as of July 34.1 percent.

Meanwhile, the satisfaction rate as of February 2021 is 64.6 percent, as of March 2021 it is 65.3 percent, and as of July it is 62.4 percent.

"There is a trend of dissatisfaction that has risen quite high compared to the last three surveys. So, the tendency of respondents to express dissatisfaction is higher. The most major variable affecting the level of public satisfaction is related to the handling of the COVID-19 pandemic," Yunarto explained.

For information, this survey was conducted in the range of 12 to 20 July 2021. The sample was selected completely at random using the multistage random sampling method.

Respondents who took part in the survey were 1,200 people with a margin of error of around 2.83 percent at a confidence level of 95 percent.