JAKARTA - Jakarta Education Agency public relations officer Taga Radja Gah apologized for the error in the DKI Jakarta New Student Admission System (PPDB). Taga admitted that his party had tried as much as possible.
"I apologize, on behalf of the government, on behalf of the Education Office, for the inconvenience of the PPDB service today. Because we are trying our best, but it is not optimal, there are still shortcomings," said Taga in a webinar discussion, Monday, June 7.
Taga explained, because many people were unable to access the DKI PPDB Report Value Data Collection System (Sidanira), the DKI Education Office had time to temporarily stop the PPDB registration.
The account submission process will be temporarily suspended on Monday, 7 June 2021 at 16.00-18.00 WIB. Then, the registration time will be extended until June 10 at 14.00 WIB.
"The possibility that will be carried out is a kind of cut off. The data that has been entered is detained first, held until how many hundreds of thousands, until an account submission is successful. This is an example of one solution," he explained
Since this morning, many residents have complained about the online system in the Jakarta PPDB. Since opening from today, online PPDB servers are difficult to access. One of them is a resident of Rorotan, North Jakarta named Eva. He wants to enroll his sister in SMA Negeri 89, East Jakarta through the academic achievement path.
When you open the ppdb.jakarta.go.id site, the system can still be accessed. Then, Eva fills in the data to create an account for prospective students. When clicking on the application for account creation, the system cannot be accessed.
"Since this morning, the system has been down. Meanwhile, I saw that there were already 12 students who could enroll in SMA 89. If the system is still down like this, I'm afraid my sister won't be able to register at the high school she wants," Eva told VOI.
Eva is confused if the system cannot be accessed, the DKI Provincial Government should provide further information about where the system error lies when applying for PPDB registration.
"I'm afraid that the system is in error, or our internet network or what, because there is no further notification," he said.
This complaint was also confirmed by the Indonesian Ombudsman Representative for Greater Jakarta. The chairman of the Ombudsman for the Greater Jakarta Representative, Teguh Nugroho, said that his party was also disturbed when monitoring the DKI PPDB website.
"Our observation, there is a problem with the server. This system is not ready when the traffic is full due to parents competing to create accounts," said Teguh.
Teguh said, there were two most prominent findings. First, the server's ability to handle high registration traffic, so parents have difficulty accessing the registration page. Second, there were complaints from students' parents regarding the column from school that did not appear.
"DKI Disdik must immediately prepare mitigation so that this problem can be anticipated immediately," he said.
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