JAKARTA - PT Angkasa Pura Indonesia (InJourney Airports) Soekarno-Hatta International Airport Branch Office (Soetta) Tangerang, Banten, said the departure process of 84 groups of prospective pilgrims (clusters) for 2026 Hajj will be centralized or integrated at Terminal 2F.
According to the plan, the departure schedule for 84 batches with a total of 35,285 prospective pilgrims will take place from April 22 to May 21, 2026.
"We have prepared a cluster-based service flow at Terminal 2F and strengthened coordination with all stakeholders. This is done to support the orderly, smooth and timely departure process," said General Manager of Soekarno-Hatta International Airport, Heru Karyadi in Tangerang, Monday, April 20, reported by ANTARA.
He said a total of 84 departure and return flight groups (clusters) came from three embarkations, namely Banten, Jakarta-Bekasi and Jakarta-Pondok Gede.
However, he continued, all operational readiness at Terminal 2F Soetta Airport has been ensured to support the smooth service of prospective pilgrims.
According to him, Terminal 2F which has an area of 27,418 square meters has been prepared with a service capacity of up to 6.1 million per year. Where, the facilities available include a waiting room with a capacity of up to 3,000 people, an integrated passenger service system, and a mosque with an area of 3,136 square meters which can accommodate around 800 people.
In addition, the Makkah Route service is back in operation to facilitate the pilgrims' travel process. Through this service, the Saudi Arabian immigration process is carried out before departure so that the waiting time when arriving in Saudi Arabia can be shorter.
"To support this service, 10 special counters are prepared in the sterile area of the terminal. All service flows are designed systematically, starting from the arrival of pilgrims at the airport, placement based on clusters, document inspection process, to departure to the plane," he explained.
He said this arrangement was carried out to maintain order and comfort during the departure process. Therefore, Soekarno-Hatta Airport together with all stakeholders is committed to continue to improve the quality of service to support the implementation of a safe, orderly and comfortable hajj.
"We are committed together with all stakeholders to continue to improve the quality of services to support the safe implementation of the hajj," he said.
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