JAKARTA - The management of Gold's Gym Indonesia responded to the circulation of misleading information regarding the permanent closure of a number of their clubs in several major cities in Indonesia. In a written statement, management emphasized that the closure was temporary, not permanent as widely circulated on social media.
A number of clubs affected include Gold's Gym at Mall of Indonesia (MOI), Baywalk Pluit, The Breeze BSD, Bintaro Xchange, Ciwalk Bandung, Ciputra World Surabaya, and Metropolitan Mall Bekasi. The closure of these clubs is said to have been carried out by irresponsible persons without official permission from management.
"We emphasize that the information regarding the permanent closure of these clubs is not true. This closure is local and temporary," said the management of Gold's Gym Indonesia in a written statement, Friday, July 4.
Management ensured that the temporary closure of a number of clubs did not reflect the actual conditions of the overall or national operations of the Gold's Gym Indonesia.
"Currently, management is working intensively with all relevant parties to achieve the best and sustainable solution in the fastest possible time," he said.
Management stated that the unilateral actions of these individuals had caused considerable material and immaterial losses. These include the loss of access to members, operational disruptions, and a decrease in public trust in the company.
The Gold's Gym will also take legal steps against parties deemed to have incited, embezzled assets, and spread of false information that defamed the company.
The company also strongly denies allegations of embezzlement of member funds, which are said to have come from irresponsible individuals. These allegations are even accompanied by the dissemination of certain individual personal data to the public.
"We regret the act of spreading false and very detrimental information. These allegations are baseless and come from parties with bad intentions, and are very detrimental," the management added.
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Management urges the public, especially members, not to easily trust information originating from unofficial sources, and still refers to the official Gold's Gym Indonesia communication channel.
The channel can be accessed via the TikTok account (@goldsgymid.factcheck), Instagram (@ggid.factcheck), Twitter (@ggidfactcheck), as well as goldsgymid.factcheck email @gmail.com.
Gold's Gym Indonesia affirms its commitment to maintaining the operations and welfare of members and employees.
"We really appreciate the support, patience, and trust that our community has continued to give during this time," concluded the official management statement.
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