Interbank RTOL Transfers At JakOne Mobile Bank DKI Start Normal

Illustration of Bank DKI Jakarta (ANTARA)

JAKARTA - Bank DKI President Director Agus H. Widodo announced that the interbank transfer service through the Real Time Online (RTOL) scheme in the JakOne Mobile application has returned to normal and can be used by customers.

"Apart from JakOne Mobile, interbank transfer transactions can also be carried out through the available Bank DKI ATM network 24 hours," Agus told reporters, Tuesday, April 6.

However, Agus admitted that there are still services that cannot be used during the system recovery process that is still ongoing today.

"The interbank transfer service through the BI Fast scheme through the JakOne Mobile application is still in the process of further coordination with the regulator," he said.

Agus apologized for the inconvenience experienced by customers during the recovery process of the system. He emphasized that the recovery process was carried out thoroughly and carefully by prioritizing customer safety and comfort, so that it was carried out in stages.

During the recovery period, data confidentiality and security, and customer funds are maintained and customer funds do not experience a reduction.

"We understand that this system maintenance activity has caused inconvenience to some customers. However, this is part of our commitment to continue to improve the comfort, security, and reliability of Bank DKI digital services," said Agus.

For information, transfer transactions between banks can also be made through the assistant branch / branch office network of DKI banks and Bank DKI Syariah on weekdays.

Operational services at all branch offices of Bank DKI operate normally and can be accessed by customers to meet banking needs.