JAKARTA - Chairman of Commission III of the Indonesian House of Representatives, Habiburokman, said that the National Police and the Attorney General's Office (AGO) were the most responsive institutions in following up on public complaints.
A total of 469 complaints from the public who entered Commission III of the DPR and had been submitted to the National Police in the 2024 period.
"The National Police is the partner of Commission III who is the most responsive to follow up on the findings of complaints from the public submitted to Commission III. The level is almost 94 percent, almost 100 percent," Habiburokman was quoted as saying on Saturday, December 28.
"Why? Because every time we follow up on the complaint, we immediately respond to it," he continued.
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For example, Commission III received a public complaint regarding alleged criminal acts in an area which was then submitted to the Police. Shortly thereafter, the Bhayangkara Corps immediately followed up by submitting data related to temporary developments.
"The police chief immediately called, immediately provided related data. Immediately at that time we communicated, we continued to monitor how the handling was handled," he said.
Meanwhile, said Habiburokman, the second partner who is considered the most responsive is the Attorney General's Office of the Republic of Indonesia. Based on data, the responsive rate reaches 89 percent.
"The Judicial Commission 85 percent, PPATK approximately the same, the Constitutional Court 78 percent, the KPK, BNN, and the Supreme Court," said Habiburokman.
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