The Corruption Eradication Commission (KPK) reminded the Regional Government of the Special Region of Yogyakarta (DIY) to close the gap in corruption related to the application for building approval (PBG).
The community must get maximum service so as not to use the path of insiders or regional apparatus.
This was conveyed by the Head of the Coordination and Supervision Task Force (Korsup) Region III of the KPK Maruli Tua after reviewing public services in Bantul Regency and Yogyakarta City on Wednesday, October 23.
He said there were people who felt that services related to applying for PBG permits were unclear.
"When we visited the Yogyakarta City Public Service Mall, we found that there were people as users of the community as service users who felt there was no clarity and certainty," Maruli said in a written statement, Friday, October 25.
"Residents who apply for PBG permits cannot know where the permit application process has reached and how long the verification process will take by officers," he continued.
Maruli reminded that system improvements must be carried out immediately by the DIY Regional Government. Especially related to transparency in the duration of applying for permits so that people do not look for shortcuts.
"Don't let there be complaints from the public and just get convenience after being assisted by internal elements of the region," he said.
This improvement, continued Maruli, can be started by providing integrated services at public service malls. "Including technical personnel, socialization of operational standards for service users, including technical standards for PBG permits," he explained.
Then, it is also necessary to provide information media and tracking systems that are easily accessible to licensing applicants, more informative officers to create complaint channels according to Permendagri Number 8 of 2023.
"KPK hopes that all regional apparatus within the scope of the DIY Regional Government can carry out these recommendations," concluded Maruli.
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