Online Motorcycle Taxi Rates In Jabodetabek Officially Increase, How Is The Service?

Go to Grab. (Irfan Meidianto / VOI)

JAKARTA - Online motorcycle taxi (ojol) users in Jabodetabek must be prepared with an increase in tariffs. This is because the Ministry of Transportation has agreed to increase the lower limit tariff from IDR 2,000 per kilometer (km) to IDR 2,250 per km, and the upper limit tariff from IDR 2,500 to IDR 2,650 per km.

Director General of Land Transportation of the Ministry of Transportation, Budi Setiyadi, revealed that the increase in ojol rates was based on a survey conducted by the Ministry of Transportation's Research and Development Agency with 1,862 respondents. The majority of respondents said they did not object to the increase in motorcycle taxis for Gojek, Grab and others.

"So there are five tariff increase schemes that are offered ranging from Rp. 100 to Rp. 500. Then after being included in the modeling, the average increase is Rp. 225 per km for areas in Jabodetabek. This is to respond to the lower limit tariff (TBB)," he said at the conference. press, at the Kemenhub Building, Jalan Merdeka Barat, Jakarta, Tuesday, March 10.

Meanwhile, said Budi, for the upper limit rate (TBA) the survey was carried out using the same scheme. After entering into the modeling system, the figure is Rp150 per km.

"For zone two, the increase is Rp. 225 per km to Rp. 250 per km. So that for TBB it becomes Rp. 2,250 from Rp. 2,000 per km. Then TBA from Rp. 2,500 to Rp. 2,650 per km," he explained.

Then for a minimum service fee of 4 km, said Budi, the increase was Rp. 9,000 for TBB and Rp. 10,500 for TBA. According to Budi, the increase in the minimum service fee is still within reasonable limits. Because, it is not much different from what is regulated in the Decree of the Minister of Transportation Number 348 of 2019.

"So actually this minimum service fee is still the first figure, which is under Rp. 8,000 to Rp. 10,000. It is just how the applicator applies it in the algorithm. In fact, this increase is felt for TBB and TBA, the increase is still reasonable as Ministerial Decree number 348 years. 2019, "he said.

Ministry of Transportation press conference regarding the increase in Jabodetabek ojol rates. (Mery Handayani / VOI)

Budi revealed that the increase in ojol rates will take effect starting on March 16 through a new Decree of the Minister of Transportation.

"On 16 (March) it has been operational. We are submitting the Ministerial Decree. It remains only to number it," he explained.

Ojol Service Improvement

Budi revealed that when conducting the survey there was something interesting. If there is an increase in ojol rates, users want an increase in the services provided by service providers.

"On average, users ask for compensation, there is an improvement in the improvement of safety services from the security aspect. They say it is okay to increase it, but ask for more service and more security guarantees. Maybe this can be included in the form of an application, later it can be further developed by the applicator, "he said.

Then, Budi gave recommendations to ojol service providers related to improving services to service users. One of them is by providing drinking water facilities.

"In the past, they were given masks and shower caps, now they are not. Or for example ojol drivers are provided with mineral water, the passengers are given mineral water services. It depends on each applicator," he explained.