Towards the end of the term of office of the Governor of Central Java, Ganjar Pranowo continues to develop the LaporGub public complaint application. There are improvements and additional features in the LaporGub V.2.0 application, namely complaint privacy.
Met after attending an event at Satya Wacana Christian University (UKSW) Salatiga, Ganjar said that LaporGub V.2.0 continues to be improved so that people can reach it more easily.
"The number is easier, and behind that, there are actually collected data that are analyzed with artificial intelligence," said Ganjar, Friday, February 24.
The results of the latest development at Report Gub V.2.0, people who report can set a complaint privacy choice. Thus, the identity of the reporter is guaranteed and the public can be more comfortable reporting the problems experienced.
On the other hand, continued Ganjar Pranowo, reports from the public will be recorded. After being recorded, the follow-up process of the complaint can also be monitored.
"Now if there are people who report, one is recorded, two of us can trace when it is done and done, at the same time it can be used to assess who the PIC is," he said.
The former member of the DPR RI said that Lapor Gub was launched in the hope of making it easier for the community. Also, said Ganjar, the Central Java Provincial Government can evaluate performance.
"So this has been improved several times, hopefully the community will be able to accept it more," he said.
Ganjar hopes that Lapor Gub can become a legacy that the people of Central Java can continue to use. On the other hand, the government can also use it for the basis of decision-making.
"We make this a legacy, that public complaints can be realized through a good system. And make no mistake, the government will be able to get good data and it can be used for a much better basis for decision making and policies," he said.
For information, LaporGub is a breakthrough by the Governor of Central Java Ganjar Pranowo since his first period in 2013. At that time, LaporGub was still based on a website. On its way, Ganjar continues to develop until it can be accessed by multi-platforms. Now, LaporGub can be accessed as an application via a smartphone.
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