JAKARTA - Gojek has spoken up after one of its drivers went viral sexually harassing passengers in Malang, East Java. This person has terminated his partnership with Gojek.
This was stated by the Head of Regional Corporate Affairs of Gojek for the East Java & Bali Nusra Region, Alfianto Domy Aji to VOI, Friday, November 19.
"We condemn the incidents of harassment by unscrupulous driver partners that occurred in Malang. Gojek does not tolerate any criminal acts, including harassment that disturbs the discomfort in the work ecosystem," said Alfianto.
Gojek has severed the partnership with the perpetrator, because the act of harassment violated the law. This is done to protect millions of other driver-partners who work honestly for the family, as well as to protect loyal consumers.
"To help victims, Gojek has also prepared and offered psychological and trauma recovery steps, to assistance to process this case through legal channels if needed," explained Alfianto.
Indecent actions were carried out by Gojek drivers against their passengers. This story was shared by the Twitter account @tatapitaloka departing from the incident experienced by his own colleague. In the tweet, the driver asked for permission to hold the victim's breast.
The case chronology begins when a colleague from @tatapitaloka uses this service. While on the motorbike, the driver suddenly asked to cancel the order but made sure it would be delivered to the destination.
"The reason is so that the driver's balance is not deducted, I just agree with my friend, it turns out that during the trip I got abuse like that," the account tweeted, reported on Friday, November 19. "Because my friend couldn't get off the motorbike right away because the position was already running," continued the account.
Receiving this harassment, the victim could not do much either by giving a rating or directly reporting it to Gojek.
"So there is no other way for my friend to express her disappointment with @gojekindonesia's service other than uploading it on ig and twitter, so please help, friends, so that this incident doesn't happen to you or your relatives," he said.
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