JAKARTA - Bad news came from an automotive company from the US, Ford. Earlier this year, the manufacturer with the Blue Oval' logo had to hold a recall program involving 1,889,110 units of the Explorer model.

Reporting from Carscoops, Thursday, January 25, according to data from the National Highway Traffic Safety Administration (NHTSA), the large-dimensional SUV was affected by a recall due to a manufacturing error that could cause a trim around the windshield to be released and endanger other road users.

Ford first realized the potential for a trim pillar A problem in the fifth generation Explorer for 2018, initially ignoring the issue as it felt the trim cut was so small and blunt that it did not pose a safety hazard.

Then in February 2023, NHTSA opened an initial investigation into this issue and a few months later, the Canadian Transport Institute also decided the matter should be investigated because this problem could pose unavoidable harm.

Then in November, the company relented and decided to withdraw all fifth-generation Explorer units, including models from 2011 to 2019. Ford noted, there were 14,337 guarantee submissions involving the problem of losing the trim in the windshield.

The brand believes that this problem was caused by the inappropriate installation of clips on the trim section. This may have happened because the installation was wrong at the factory, or because the installation was wrong after repairs.

If the trim on pillar A is relaxed, it will hear a rumbling sound and a gap may even be visible before the trim cut is released.

Ford said it would begin contacting owners on March 13, and would ask them to take their vehicles to the nearest dealer for their trim pillars A to be examined and repaired if needed.

The dealer will make repairs by giving him additional glue and conducting a thorough inspection. The company is also preparing plans to replace the money of the vehicle owners who have paid for the repair of the problem.


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