JAKARTA - Lebaran homecoming is an annual tradition that many Indonesians look forward to. The long journey to return to their hometowns often requires careful preparation, ranging from transportation to health conditions.
In the midst of increased mobility during this period, access to health services remains an important thing so that the community can travel safely and comfortably.
To ensure this, BPJS Kesehatan stated that services for participants in the National Health Insurance (JKN) Program will remain available during the 2026 Lebaran homecoming and return flow periods.
The President Director of BPJS Kesehatan, Prihati Pujowaskito, said that participants could still access health services and administrative services during the Lebaran holiday.
"The momentum of the Lebaran homecoming should not be an obstacle for participants to obtain health services. We ensure that the JKN Program service can still be accessed so that people can go on a homecoming trip more calmly," he said in Jakarta.
Apart from health services, administrative access for participants will also remain open through BPJS Kesehatan branch offices on certain dates during the holiday period, namely March 18, 20, 23, and 24, 2026 with operating hours from 08.00 to 13.30 local time.
As part of support during the homecoming season, BPJS Kesehatan also presents service posts at a number of strategic points. This post provides information services, consultations, and assistance related to JKN services for participants who are on the way.
Some of the post locations include the Merak Port in Banten, the Pulo Gebang Terminal in East Jakarta, a number of rest areas on toll roads such as Cipularang, Cipali, Ungaran, and Masaran, to the Purabaya Terminal in Sidoarjo and the Soekarno-Hatta Port in Makassar. The post is scheduled to operate from March 13 to 16, 2026.
Director of BPJS Health Participation, Akmal Budi Yulianto, added that participants can also use digital services to access various administrative needs without having to come directly to the office.
According to him, through the Mobile JKN application, participants can carry out various services independently, such as updating membership data, changing the first level of health facilities (FKTP), to accessing other administrative services.
In addition, checking the membership status can also be done through several channels, including the JKN Mobile application, the PANDAWA WhatsApp service, and the Care Center 165.
Akmal also reminded participants to ensure that their membership status is still active before traveling home. This can be done by checking the membership status and paying the dues if there are still arrears.
Meanwhile, the Director of Health Service Assurance of BPJS Kesehatan, Abdi Kurniawan Purba, explained that participants can still receive health services even if they are outside their domicile area.
If the health facility where the participant is registered is not operating or the participant is outside the city, they can still access services at other first-level health facilities that cooperate with BPJS Kesehatan.
Information regarding health facilities that remain operational during the Lebaran holiday can be accessed through the Aplicares health facility search application, which helps participants find the nearest health service location.
BPJS Kesehatan also ensures that services are still available for participants with chronic diseases, including those who follow the Referral Back Program (PRB). Participants can still get drugs according to the provisions at hospitals and first-level health facilities, so that treatment can continue during the Lebaran holiday period.
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