JAKARTA - In the health service, it is known by the community alone is not enough. Awareness needs to go hand in hand with trust, especially when patient decisions are directly related to vision, safety, and quality of life. In the midst of an increasing number of medical service options and easily accessible health information, the public needs institutions that are not only known, but also have a track record, clinical standards, technology, and service experience that can be trusted.
Departing from this context, JEC Eye Hospitals and Clinics again won the Top Brand Award 2026 for the Eye Hospital category. This award is one reflection of public confidence in JEC Eye Hospitals and Clinics, which for 42 years has continued to develop eye health services based on medical expertise, patient safety, technological innovation, and education.
This achievement also comes at an important moment after JEC Eye Hospitals and Clinics officially entered a new phase as a public company through PT Nitrasanata Dharma Tbk with the stock code JECX. The status as a public company brings greater responsibility for JEC Eye Hospitals and Clinics to continue to maintain governance, transparency, and sustainable growth, as well as expanding public access to trusted eye health services.
The Top Brand Award is an award given to the best brands based on consumer choice through an independent survey conducted on 12,000 respondents in 15 major cities in Indonesia through direct interviews, with assessments based on three main aspects, namely the strength of the brand in the minds of consumers, the performance of the brand in the market, and the commitment of consumers to re-use the brand in the future.
Prof. Dr. Tjahjono D. Gondhowiarjo, SpM(K), PhD, Senior Director of Development and Education of JEC Eye Hospitals and Clinics said, "In health services, awareness and trust are equally important. Being widely known by the community must go hand in hand with the ability to maintain trust through safe, appropriate, and quality services. Therefore, the Top Brand Award 2026 has an important meaning for JEC Eye Hospitals and Clinics, because it reflects how the community sees the consistency that we have built for 42 years. "
According to Prof. Tjahjono, trust in eye health services is not formed instantly. Trust is built from patient experience, medical personnel competence, accuracy of diagnosis, use of relevant technology, and communication that helps patients understand their condition and treatment options.
"Patients come not only to get examinations or actions, but also to gain a sense of security and confidence that the medical decisions taken are in accordance with their needs. This is the DNA that JEC Eye Hospitals and Clinics continue to maintain, namely to provide eye health services that are not only technologically superior, but also close to patient needs," added Prof. Tjahjono.
For 42 years, JEC Eye Hospitals and Clinics have developed as one of the references for eye health services in Indonesia. To date, JEC Eye Hospitals and Clinics have carried out more than 250,000 cataract surgeries and more than 150,000 refractive disorders treatment based on LASIK and SMILE. This track record is also strengthened by the development of ophthalmological technology and subspecialty services that continue to be updated in accordance with the development of ophthalmological science.
In terms of services, JEC Eye Hospitals and Clinics provide comprehensive treatment, ranging from cataracts, refractive disorders, retina, glaucoma, eye trauma, oculoplastic surgery, children's eyes and strabismus, myopia control, dry eye, eye infections and immunology, neuro-ophthalmology, contact lenses, to services for thyroid conditions in the eye. The completeness of these services allows patients to obtain more comprehensive treatment, according to their respective clinical needs.
Currently, JEC Eye Hospitals and Clinics have 16 branches consisting of eye hospitals and eye clinics in various cities in Indonesia, including Jakarta, Depok, Bekasi, Semarang, Purwokerto, Surabaya, Pasuruan, Bali, Makassar, and Kendari. The presence of this network is part of an effort to expand public access to international standard eye health services, with the support of ophthalmologists, experienced medical personnel, and diagnostic and action technologies that are constantly being developed.
Expanded access to services is also strengthened through the National Health Insurance - BPJS Health service at a number of hospitals and clinics in the JEC Eye Hospitals and Clinics network, in accordance with the applicable referral provisions and mechanisms. JEC Eye Hospitals and Clinics also develop a hub and spoke network system, which integrates clinics as the starting point for examination and detection with eye hospitals for further treatment and subspecialty services.
The integration is supported by digital technology, including EyeCheck for screening and early detection of vision disorders and the @Cloud platform to support consultations and telemedicine, so that eye health services can reach the community more broadly.
At the international level, JEC Eye Hospitals and Clinics represent Indonesia as the only institution that has a representative as a Council Member at the World Association of Eye Hospitals (WAEH). JEC also serves as a global strategic partner and co-founder of the ASEAN Association of Eye Hospitals (AAEH). This involvement confirms JEC's active contribution to the exchange of knowledge, the development of clinical practices and technology, the improvement of human resource capacity, and the collaboration of eye health services at the regional and global levels.
Outside of clinical services, JEC Eye Hospitals and Clinics also strengthen its role through eye health education, development of medical personnel competence, scientific collaboration, and social initiatives. These efforts include public education on the importance of early detection of vision disorders, scientific activities to support the advancement of ophthalmology, capacity building for eye health personnel, and social programs such as JEC Cataract Service to help people in need of access to action.
Prof. Tjahjono added, "Becoming a public company brings greater responsibility for JEC Eye Hospitals and Clinics. However, the foundation remains the same, namely patient trust. Growth, innovation, technology strengthening, and service expansion must always return to the main goal, namely to help the community obtain safe, appropriate, and reliable eye health services. "
The Top Brand Award 2026 award also complements JEC Eye Hospitals and Clinics' various previous achievements, including the international accreditation of Joint Commission International (JCI) which JEC Eye Hospitals and Clinics @ Kedoya has achieved four times in a row. This standard is one of the references in strengthening the quality of services in the JEC Eye Hospitals and Clinics network, in line with the commitment to provide safe, professional, and internationally standardized clinical services.
In the future, JEC Eye Hospitals and Clinics will continue to expand access to quality eye health services in Indonesia. In addition to developing a hospital-level eye health facility in the Sanur Special Economic Zone, Bali, in the near future JEC Eye Hospitals and Clinics will also open two new branches, namely JEC @ Tangerang and JEC JAVA @ Kediri. This step is part of the company's commitment to provide eye health services closer to the community, supported by 42 years of experience, a network of ophthalmologists and subspecialists, the latest ophthalmological technology, and increasingly strong governance as an open company.
"The Top Brand Award 2026 is a reminder that trust must continue to be maintained. JEC Eye Hospitals and Clinics will continue to strengthen services, education, innovation, and access so that more people can obtain appropriate, safe, and trusted eye health services," concluded Prof. Tjahjono.
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