JAKARTA - The pace of Indonesian people's consumption activity continues to show solid resilience until the first quarter of 2026. Based on data from the Central Statistics Agency (BPS), household consumption grew 5.52 percent year on year (year on year/YoY) in the first three months of this year, reflecting the level of public confidence and domestic economic activity which remained maintained.
As a strategic partner of the government, Bank Mandiri continues to be committed to supporting this momentum through strengthening digital financial services that are relevant to people's needs. This commitment is realized through the development of Livin' by Mandiri features and capabilities that provide a seamless, practical, and integrated transaction experience to support the various financial needs of customers on a daily basis.
SVP Digital Retail Banking Bank Mandiri Yanto Masyap said that the presence of reliable and efficient digital services has an important role in maintaining the smooth running of people's economic activities in the midst of high mobility and increasingly dynamic transaction needs.
"Bank Mandiri continues to strengthen Livin' by Mandiri as part of the strategy to present sustainable excellence through adaptive, relevant, and integrated digital services. We want to ensure that every innovation that is presented is able to provide transaction convenience while strengthening the company's role in building an inclusive and competitive driving ecosystem," said Yanto in an official statement, Monday, June 15.
The community's need for reliable and comprehensive banking services is reflected in the number of Livin' by Mandiri users which continues to grow sustainably. As of May 2026, the number of Livin' by Mandiri users was recorded at 40.3 million users, or grew 28 percent YoY.
At the same time, the frequency of Livin' by Mandiri transactions increased 19 percent year-on-year to 2.2 billion transactions, with transaction value reaching Rp. 2,083 trillion or grew 19.6 percent year-on-year. This achievement reflects the high level of public confidence in Bank Mandiri's digital services.
In line with this growth, Bank Mandiri continues to strengthen the capabilities of Livin' by Mandiri as a super app that is able to accommodate a variety of customer transaction needs in one integrated platform. These services include interbank transfers and BI-FAST, regular bill payment, e-wallet top-up, QRIS transactions at various merchants, to purchasing travel tickets and lifestyle needs through the Livin' Sukha feature. The presence of these interconnected features further strengthens the position of Livin' by Mandiri as a center of customer digital transaction activities in one integrated service ecosystem.
In addition, to further increase customer convenience in accessing banking services, Bank Mandiri also presents the Livin' Call feature in the Livin' by Mandiri application. Through this feature, customers can connect directly with Bank Mandiri's call center agents without incurring any pulsa charges, so that information needs and service assistance can be accessed faster and more practical.
These various initiatives are part of Bank Mandiri's sustainable advantage strategy which emphasizes reliability, scalability, and customer centricity in the development of digital services. With a measured approach and disciplined risk management, Bank Mandiri is optimistic that it will be able to maintain service performance in the midst of high community transaction activity.
"In the future, we will continue to strengthen service innovation and strategic collaboration to expand inclusive financial access while supporting the sustainable development of the national digital ecosystem," concluded Yanto.
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