TASPEN Urges Participants To Beware Of The Rise Of Fraud Through Video Calls

Photo: Doc. Antara

PT TASPEN (Persero) appealed to active participants and retirees to be aware of the rampant fraud on behalf of TASPEN, especially through requests for video calls and reimbursement of the stamp fee of IDR 10,000.

This step was conveyed by the company to prevent data leakage, financial losses, and other potential cyber crime.

In recent days, TASPEN has received reports about individuals pretending to be employees and asking for participants' personal data via video calls.

There is also a mode of request for compensation for stamp fees. The company confirmed that all TASPEN services are provided free of charge and have never asked for any cost.

TASPEN Corporate Secretary Hendra said his party asked participants to increase their awareness of various suspicious information.

"We appeal to all TASPEN participants to continue to increase their vigilance against all forms of information on behalf of TASPEN. We also emphasize that all services carried out by TASPEN are free and never ask for participant data through online communication media such as video calls," he said, quoted by Antara, Wednesday, December 3.

Henra also invited participants to ensure that every information received was through the official TASPEN channel before following up.

According to him, validation of information is an important step in protecting participants' personal data.

TASPEN again emphasized three main principles in responding to alleged fraud, namely 'Resilient, Confirm', and Report.

Participants are advised to refrain from responding directly to suspicious messages, confirming the truth of information through official channels, and reporting messages or calls that indicate fraud.

The company stated its commitment to continue to strengthen the security and quality of digital services for all participants.

This effort is in line with TASPEN's vision and mission in maintaining service integrity and supporting President Prabowo Subianto's Astacita regarding strengthening clean governance and improving participants' welfare.