BANJARMASIN - Pertamina Patra Niaga Regional Kalimantan moved quickly to follow up on public reports related to the alleged Pertalite type fuel oil (BBM) mixed with water at a number of public gas stations (SPBU) in Banjarmasin, South Kalimantan.
"Pertamina checks the quality and quantity (QQ Check), as well as the tela nozzle test or the accuracy of the dispenser at a number of gas stations in the Banjarmasin area," said Pertamina Patra Niaga Regional Kalimantan Executive General Manager, Isfahani in Banjarmasin, Antara, Sunday, November 2.
Checks were carried out in two locations, namely gas stations 64,702.02 Jalan A Yani Km 6 and gas stations 64,701.08 Jalan Belitung Darat, South Kuin, Banjarmasin. Previously, similar steps were taken at gas stations in the New Continent area on Friday with the South Kalimantan Consumer Foundation (YLK), as well as at several other gas stations since Wednesday.
Isfahani explained that the inspection was carried out on the gas station storage tank and the fuel sample from the dispenser nozzle.
The results of the check show that the type weight (specific gravity) and water content are according to standards and there are no indications of water contamination, in line with the results of previous independent institutional tests.
In terms of quantity and quality, the results of the checks show that Pertalite products meet technical requirements. However, we are still monitoring and checking further to ensure that the entire distribution chain and product quality remain according to standards," he said.
He emphasized that quality supervision and amount of fuel were carried out regularly and in layers, both at fuel terminals and distribution gas stations, as a form of Pertamina's responsibility to the community.
"We are committed to ensuring that the fuel sold at gas stations is of the right quality and right in number for all consumers. We also appreciate people who report problems or services that are not appropriate through Pertamina Contact Center 135," said Isfahani.
Meanwhile, the Area Manager of Communication, Relations & CSR of Pertamina Patra Niaga Regional Kalimantan, Edi Mangun, said that Pertamina follows up on every public report quickly and thoroughly, including coordinating with gas stations managers and assisting consumers whose vehicles are affected.
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"Every community report is our priority. In addition to checking at gas stations, the team also assists consumers whose vehicles experience problems to check at the workshop. Pertamina also provides reimbursement for consumers who have made independent improvements," he explained.
Pertamina Patra Niaga opens a public complaint channel through Pertamina Contact Center 135, email [email protected], social media @pertamina.135, or directly at the gas station where the last purchase was.
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