Citilink Receives The Best Health Protocol Airline Award From Skytrax, A British Aviation Rating Agency

Citilink aircraft. (Photo: Wikimedia Commons)

JAKARTA - The airline Citilink has won the title of "5-Star COVID-19 Airline Safety Rating" from Skytrax, an independent global aviation rating agency based in the UK.

President Director of Citilink, Juliandra, said that this achievement is an acknowledgment of the hard work that has been done.

"This predicate is a global acknowledgment of the quality of implementing good health protocols on Citilink flights, especially during the COVID-19 pandemic", Juliandra said in a statement, quoted from Antara, Wednesday, September 22.

Juliandra said that since the beginning Citilink has been committed to implementing good health protocols and developing various services in all phases of its flight to create safe and comfortable flights for all customers, in line with Citilink's mission to become "The Most Hassle-Free Airline".

He said that this title also made him the second LCC in the world after Scoot (Singapore Airline Group) and became one of 15 airlines in the world that managed to get this predicate.

The title "5-Star COVID-19 Airline Safety Rating" is the highest rating given to airlines for implementing the best health protocols in-flight services in the midst of a pandemic situation.

The achievement of this title is based on the audit process carried out by Skytrax in August 2021 which covers all aspects of implementing health protocols, especially in providing the best service during the COVID-19 pandemic which includes pre-, in-to post-flight stages.

"Citilink has been preparing for the audit since January 2021", he said.

Meanwhile, Skytrax CEO Edward Plaisted said that the Skytrax audit was carried out to ensure that Citilink had procedures or perfected procedures by incorporating standard health procedures related to Covid-19 and implementing procedures both in the pre-, during-flying, and post-flight phases.

"We are pleased to award Citilink with the title of 5-Star Airline COVID-19 Safety Rating, considering all the efforts Citilink has made in providing the highest standards of cleanliness for its passengers. Citilink management and employees have exceeded industry standards to mitigate the risk of COVID-19 transmission to restore passenger confidence to return to travel by plane", said Edward Plaisted.