Survey ReportCovid-19: Sad, Sales Of Permata Bank, Danamon, Maybank, Et Al Stay Employed And Asked To Raise Targets During Emergency PPKM

Illustration. (Photo: Doc. Permata Bank)

JAKARTA - LaporCovid-19 reports findings of violations of health protocols in offices, especially in the banking sector. The fate of bank employees during Emergency PPKM is not good. Because in the midst of high cases of COVID-19, bank employees, especially sales, are still required to work from the office or work from office (WFO) every day.

LaporCovid-19 volunteer Yemiko Happy said banking itself is indeed an essential sector. However, the problem is that staff are still asked to make visits to customers' homes.

Not only that, said Yemiko, in the midst of implementing Emergency PPKM, the banking sector actually increased the target for sales staff who went to the field.

"Sales staff are still required by WFO, and even still make visits to customers' homes. Not to mention the majority of those surveyed admit that there has been an increase in their sales target," he said in a virtual press conference, Thursday, July 22.

Yemiko said, this finding was obtained based on a survey conducted by LaporCovid-19 on 734 banking workers in 15 cities in Indonesia. Most of the survey participants came from Jakarta, Bandung, and Surabaya.

There are about 58 percent of bank sales employees who take part in this survey, the rest are non-sales staff. They come from 20 banks operating in Indonesia, ranging from Permata Bank, Maybank Indonesia, Bank Mandiri, OCBC NISP, Bank Danamon, and others.

Of all bank sales employees who participated in the survey, 79 percent said they were still required to enter the office in full, then 80 percent said they were asked to make visits to customers' homes. Then, 65 percent said they had increased their target.

Meanwhile, for non-sales employees, 67 percent of them are required to still enter the office. But the problem is, reports of violations of health protocols arise at the bank office.

"Both sales and non-sales work in the midst of poor air circulation. They are even obliged to work even though there are positive ones. The staff admits that their superiors are not transparent about COVID-19 information at the bank," he said.