JAKARTA - BytePlus, a leading innovator in AI and cloud-based solutions, held the BytePlus Indonesia AI Day 2026 on April 16, 2026 in Jakarta. Under the theme "Unleash Frontier AI Capabilities", this event presents a variety of the latest AI-based solutions from BytePlus which are designed to support the digital transformation of companies from various sectors in Indonesia, ranging from e-commerce, digital native, media, to the public sector.
Currently, the adoption of the use of AI in Indonesia is very high (96 percent), but the adoption that produces real business impact is still relatively low (12 percent). The BytePlus Indonesia AI Day 2026 initiative further strengthens BytePlus' commitment to empowering companies to adopt AI faster and more effectively. This step is also in line with the government's agenda in increasing national productivity, creating economic value, and strengthening national competitiveness through the adoption of AI.
Leon Chen, Regional Lead BytePlus for Indonesia and Malaysia, said, at BytePlus, his party sees AI as a catalyst to drive innovation and sustainable growth, including in Indonesia. Through AI-based solutions that we introduced at BytePlus AI Day Indonesia 2026, we support companies in Indonesia to improve customer experience, accelerate innovation, and strengthen competitiveness in the midst of changing market dynamics.
"We believe that strong collaboration between partners, customers, and industry stakeholders is key to driving sustainable progress and building a resilient and mutually beneficial digital ecosystem," said Leon Chen, in a statement, Monday, April 20.
At the BytePlus AI Day Indonesia 2026 event, BytePlus presents a variety of leading AI-based solutions, one of which is the BytePlus ModelArk, an integrated platform for large language models (LLM), which allows developers to choose and integrate various models for various applications, ranging from intelligent chatbots to personalized rich content.
BytePlus also introduced a series of Seed models that allow companies and community services in Indonesia to develop integrated digital experiences on a ready-made infrastructure; ranging from Dola Seed 2.0 which combines basic reasoning capabilities, Dreamina Seedance 2.0 which dynamically creates videos, to Dola Seedream 5.0 which produces images from natural language in an advanced manner.
BytePlus also held a number of high-level discussions with cross-industry representatives to review the real impact of using AI-based solutions at a number of Indonesian companies of various scales, ranging from increasing operational efficiency to strengthening customer experience. One of them is Transjakarta, the largest Bus Rapid Transit (BRT) operator in Southeast Asia.
By integrating BytePlus' AI-powered chatbot service solution into the TJ: Transjakarta application, passengers can now access route, schedule, and service information quickly through natural language interaction, increasing the convenience and effectiveness of urban travel planning. The performance of this chatbot has also successfully reduced the time to handle customer inquiries by 93.82 percent on various Transjakarta social media platforms - allowing thousands of questions from service users to be handled simultaneously and consistently, even during peak hours.
Raditya Maulana Rusdi, Director of Information Technology Systems and Transjakarta Services, said that the integration of BytePlus technology into his digital ecosystem marked a significant change in the way Transjakarta serves its millions of daily commuters.
"By automating routine questions across Transjakarta's social media platforms, we not only achieve instant response times but also empower our operational teams to transition from manual support to higher-weighted strategic tasks. This scalability ensures that even during peak hours, every commuter receives accurate and real-time information about routes and schedules without delay. Our partnership with BytePlus reinforces Transjakarta's commitment to improving the customer experience for all Jakarta residents," he explained.
The success story of the utilization of BytePlus' AI solutions was also shared by Volantis Technology, a leading data management (big data) company in Southeast Asia. This company utilizes the Seed 1.8 Pro model through the BytePlus ModelArk platform to unite fragmented data into a ready-to-use AI-based solution. This approach enables multi-step automation, AI-based management, and customer content curation processes with more efficient operational costs compared to other premium models.
The results of this efficiency allow Volantis to expand operations and diversify its market reach, beyond the enterprise and government sectors. This innovation also supports the company's expansion into the B2C (Business-to-Consumer) market through the launch of Sophia, Volantis' AI-powered work assistant.
Habib Rosyad, Co-Founder and CTO of Volantis Technology, said that at Volantis Technology, his party believes that AI must not only be sophisticated, but also provide a real impact without burdening operational costs.
"With the integration of Seed 1.8 Pro through the BytePlus ModelArk, we present a smarter and more efficient way of working. In testing, BytePlus showed cost efficiencies of up to 40-50 percent with response accuracy above 95 percent for complex scenarios, as well as a much faster onboarding process. In the future, we will optimize this integration to support faster and more accurate business decision-making at Volantis," explained Habib.
In addition to strengthening the company's position as an important partner in Indonesia's digital transformation, BytePlus emphasizes that the adoption of AI by companies to public services in Indonesia is not just a technology, but a growth strategy.
"Through BytePlus' AI solutions, companies and community services can drive innovation, improve customer experience, and strengthen competitiveness in the face of dynamic market demands. We hope that more and more companies can start to effectively utilize AI to drive real and impactful digital transformation in Indonesia," concluded Leon.
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