JAKARTA - Customers who use the services of state-owned banks, namely Bank Mandiri, Bank Rakyat Indonesia (BRI), Bank Negara Indonesia (BNI), and Bank Tabungan Negara (BTN), are horrified by Link's self-service cash platform (ATM) policy that will impose withdrawal fees for balance checks, cash withdrawals and transfers.

The four red-plate banks charge the same fee for balance check transactions of Rp2,500 and cash withdrawals of Rp5,000 at different Himbara ATM machines and ATM Link, from rp0 or free.

Corporate Secretary of BRI Aestika Oryza Gunarto said the implementation of this tariff in order to support the convenience of customers transacting then every transaction check balance and cash withdrawal BRI card at ATM Bank Himbara (BNI, Mandiri and BTN) or ATM with atm link display will be charged.

Aestika said the fee change was a state-owned bank agreement (Himbara). The changes are effective from June 1, 2021 and will be valid until a later date.

"In addition to transacting at ATM Himbara (BNI, Mandiri, BTN) or ATM Link, BRI customers can also still transact through 16,558 BRI ATM machines and 5,707 BRI CRM machines spread throughout Indonesia without any change in fees," he said, in an official statement, Friday, May 21.

In addition, said Aestika, for easier and safer transactions BRI encourages customers to be able to transact cashlessly and conduct various kinds of banking transactions digitally.

"In addition to being able to use BRI internet banking, one of bri digital banking services that can be used is the BRImo application," he said.


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