AXA Mandiri Pays More Than IDR 6.6 Trillion Claims And Benefits Until The End Of The Third Quarter Of 2024

Photo: Doc. AXA Mandiri

JAKARTA - PT AXA Mandiri Financial Services (AXA Mandiri) has paid total claims and benefits of IDR 6.6 trillion by the end of September 2024 or within the first nine months of this year.

Of these total claims and benefits, the company recorded an increase in payments for health claims, death claims, and cash claims (cash value) by 35 percent compared to the same period the previous year. This is proof of the company's commitment to provide protection to policyholders.

"Insurance protection has proven to be able to help the public maintain financial resilience when facing the risk of life that can change the financial condition of the family. AXA Mandiri is proud to be able to help customers and beneficiaries as reflected in the number of claims and benefits we have paid. We believe that the fulfillment of this commitment can encourage more people to realize and understand the benefits of insurance protection, especially in the face of risks that will emerge in the future," said AXA Mandiri President Director Handojo G. Kusuma, in a written statement, Thursday 9 January.

Customers and beneficiaries from AXA Mandiri have experienced protection from the various risks they have experienced and some of them have provided testimonials.

"For the nominal claim, thank God it can be disbursed in Rp1.6 billion, even though it has only been one premium payment," said Dr Annisa, a customer who owns the Mandiri Elite Plan Syariah Insurance policy.

"It's very good, transparent and can help with anything that must be provided in the claim process, it's best for AXA Mandiri. So don't worry, to participate in insurance in AXA Mandiri," said Lily Suryati, a customer who owns the Mandiri Micro Jiwa Policy. Protected.

The claims and benefits paid by AXA Mandiri are supported by company conditions that remain solid with a risk-based capital (RBC) level of 504.1 percent at the end of September 2024 or far above the minimum limit set by the Financial Services Authority (OJK) of 120 percent.

RBC is a calculation to measure the health level of insurance companies. Where the higher the percentage, the healthier the Financial Condition of Insurance Companies and the higher the company's ability to fulfill obligations, such as claim payments, and in the face of the risks facing the company.

In addition to fulfilling the commitment to protect policyholders through claim payments and benefits, AXA Mandiri also provided assistance and positive value to the community and the surrounding environment. At the beginning of last December, AXA Mandiri handed over a donation of Rp. 100 million to the Extraordinary Schools (SLB) B and C Budia Daya, East Jakarta in the form of scholarships for students with special needs.

This donation is the result of collaboration between AXA Mandiri and customers, which comes from the sale of Prosperous Future Mandiri Insurance throughout November 2024.

In addition, more than 50 AXA Mandiri employees also took the time and energy voluntarily to work on renovating school sports fields, improving classrooms, donating ornamental plants, and providing financial education and workshops on health and financial management for students, teachers and parents of SLB students Budi Daya. On the same occasion, AXA Mandiri also provided 34 Prosperous Micro Self Insurance policies for teachers and school staff.

Throughout 2023 AXA Mandiri has disbursed social funds of more than Rp563 million. The funds are used for social empowerment, environmental conservation, and financial literacy. Through this initiative, AXA Mandiri has reached and helped 7,881 people.