JAKARTA - As a form of a sustainable commitment in providing leading digital banking services, Bank Mandiri proudly introduces the latest Livin' Auto feature in the Livin' by Mandiri application. Designed as a holistic financing solution, this feature makes it easier for customers to realize their dream vehicle with a faster and easier process.

Livin' Auto is currently available for customers who meet the criteria and can be accessed directly through the Livin' Auto icon on Livin' by Mandiri homescreen. This feature offers banking solutions for Motor Vehicle Loans that are integrated from start to finish. Starting from submission, approval, to vehicle delivery, all in one Livin' by Mandiri application.

Bank Mandiri Network and Retail Banking Director Aquarius Rudianto explained that the launch of Livin' Auto is clear evidence of Bank Mandiri's commitment to support the customer's need to have a dream vehicle enough from your hand. Livin' Auto offers three advantages, namely Auto Complete Choice, Auto Easy Credit, and Auto Calm Financing Monitor.

The first advantage, Auto Complete Choice allows customers to find a wide selection of vehicles through the Explore feature, complete with exterior details, interiors, and specifications, and adjust the choice of vehicles according to their limits and budgets.

In addition, there is an 'Land Simulation' feature that provides convenience in determining the amount of down payment, tenor, and insurance as needed, so that customers can accurately calculate credit estimates. Coupled with competitive loan interest rates, customers can enjoy attractive offers so that Auto Easy Credit.

Customers also only need about 30 minutes for the pre-check process and three hours for credit approval. This convenience allows customers to immediately realize their dream of owning a vehicle just from their hands, without having to wait long.

After the financing submission is successfully sent, customers can track through the 'Lrandom Status Application' feature on Livin' Auto. In this way, customers can get the latest information regarding the real-time vehicle financing process, making the process more transparent and providing the Auto Calm Financing experience.

"With the presence of this feature, we are not only trying to meet the financial needs of customers, but also committed to becoming a pioneer in digital banking innovation. This feature is a strategic step to bring Livin' by Mandiri as a beyond super app in the financial and lifestyle sector to the next level, which combines technological convenience with real needs of the community and creates solutions that support customers' dreams and aspirations," Aquarius said in a written statement, Friday, November 29.

The hope is that the Livin' Auto feature can optimize the acquisition of Motor Vehicle Loans (KKB) and of course continue to increase the KKB Mandiri portfolio in 2024. Currently, the Mandiri KKB service itself has shown significant growth. As of September 2024, Mandiri KKB's total submissions reached IDR 7.8 trillion, an increase of 7% compared to the same period in 2023 of IDR 7.3 trillion. This figure shows the high customer's confidence in vehicle financing services from Bank Mandiri.

Previously, Bank Mandiri had launched several loan services within the Livin' by Mandiri application which received positive responses from customers. Among them, personal loans with ceilings of up to IDR 1 billion for eligible customers, credit card transaction conversion services into installments with varying tenors, and power cash credit cards that allow customers to convert credit card limits into cash of up to 50%.

In addition, there is a buy now pay later service as a payment option at various merchants with a limit of up to 50% using QRIS, as well as the Livin' KPR feature which makes it easier for customers to find dream housing from leading developers to credit applications easily and quickly to take a step towards home.

As additional information, since its launch in October 2021, Livin' by Mandiri has shown impressive growth. As of Quarter III 2024, Livin' by Mandiri application users have crossed 27.6 million users, up 32% year on year (YoY). Of this amount, the total value of Livin' by Mandiri transactions has reached IDR 2,940 trillion with a transaction frequency of 2.7 billion transactions.


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