JAKARTA - PT Bank Pembangunan Daerah Jawa Barat dan Banten Tbk (Bank BJB) won the prestigious Digital Banking Awards 2024.

The score was obtained by Bank BJB thanks to digital transformation by utilizing technology in recent years.

This admission is the result of various innovation steps taken by Bank BJB to strengthen business foundations and encourage sustainable growth through digital banking services.

By utilizing technology, Bank BJB continues to present various digital solutions to increase competitiveness in the midst of intense competition in the banking industry.

This innovation includes digitizing operational processes, optimizing application-based banking services, and developing digital payment platforms.

This award reflects the success of Bank BJB in providing digital services that are responsive to customer needs.

The assessment is referring to the main indicators set by the Financial Services Authority (OJK), such as information technology governance, IT risk management, data protection, and customer experience.

IBC said that this award not only acknowledges bank achievements, but also provides motivation for the banking industry to continue to innovate.

In this assessment, Bank BJB managed to excel in various indicators, especially in the aspect of customer data protection, technology collaboration, and the application of emerging technology.

Bank BJB, through its digital transformation, also contributes to building customer confidence.

Initiatives such as launching mobile banking applications with complete features and digital education to the public are concrete examples of Bank BJB's commitment to quality services.

With this award, Bank BJB further strengthens its position as one of the pioneers of digital banking in Indonesia.

Apart from being an appreciation event, the 2024 Digital Banking Awards are also a valuable opportunity for participants to build networks with other stakeholders, including investors, regulators, and professionals from various sectors.

This is expected to open up opportunities for collaboration in the future.


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