BTPN Transformation Has Sweet Fruits, Now They Have Reached 6 Million Customers

Photo: Doc. Antara

JAKARTA - The transformation of Bank BTPN after the merger (merger) of Bank BTPN with PT Bank Sumitomo Mitsui Indonesia (SMBCI) since February 2019, has now been able to reach 6 million customers spread across both conventional BTPN and sharia BPTN.

"As of June 2024, Bank BTPN has nearly 500 offices and ATMs serving nearly 6 million customers, while BTPN Syariah has around 1,600 Islamic offices, ATMs, and mobile marketing," said Communications and Power Head of Bank BTPN, Andrie Darusman in Makassar, quoted from Antara, Thursday, August 22.

With this service, he continued, it is possible for Bank BTPN to be closer and understand customer needs. In addition, OTO Group is now serving financing customers through 417 OTO and SOF offices as of the end of June 2024.

Moreover, in March 2024, Bank BTPN announced the acquisition of 51 percent of OTO Group's shares consisting of PT Oto Multiartha (OTO) and PT Summit Oto Finance (SOF) to capture opportunities for the growth of the four-wheeled and two-wheeled vehicle financing market in Indonesia.

This collaboration includes joint financing, ecosystem expansion through Bank BTPN branch networks in Indonesia, and increased human resources through joint training programs.

Through this collaboration, Bank BTPN hopes to expand its OTO Group customer base and improve the quality of the financial life of the Indonesian people.

As for the financial performance of Bank BTPN Semester-I 2024 in the midst of economic challenges, Bank BTPN continues to develop comprehensive, innovative, and sustainable financial services, until it scores positive performance from January to June 2024.

Bank BTPN's assets grew 22 percent year-on-year (yoy) to IDR 235.8 trillion and total lending increased 19 percent year-on-year (yoy) to IDR 176.2 trillion. Bank BTPN's acquisition of OTO Group played a major role in credit and asset growth. Credit disbursement through the OTO Group is used to support the mobility of the Indonesian people at large.

Net interest income also increased by 17 percent on an annual basis to nearly IDR 7.0 trillion, with net interest margins (NIM) increasing to 6.41 percent in the midst of high interest rates.

This proves Bank BTPN's efforts and innovations in facing economic challenges and driving significant growth.