JAKARTA - The development of mobile banking is currently accelerating, especially after a pandemic that has triggered high demands for easy access to digital transactions or online. Digital adoption is also growing rapidly in various aspects of life, including the pattern of public consumption, which ultimately encourages banks to accelerate the digitalization process to answer the needs of people who are increasingly tech-savvy while working on these opportunities.
PT Bank Danamon Indonesia Tbk (Danamon) through the 2024 Danamon Financial Friday (DFF) mini series with the fourth episode entitled Satly Tempting Transaction Ballads' explore this development. In this episode, Danamon also provides tips and tricks for customers who want to transact for daily needs seamlessly and hassle-free through their mobile banking application, namely D-Bank Pro which is Always Tempting, because it presents complete features and various attractive promos for customers.
"Currently we are entering a new era which is often called the era of industrial revolution 4.0. The use of technology brings significant changes to the banking industry such as the D-Bank PRO which #SelaluMengoda provides flexible and integrated services, and allows customers to transact via mobile banking (HP) and internet banking (laptop or computer)," Chief Digital Officer of PT Bank Danamon Indonesia Tbk, Andreas Kurniawan, in a written statement, Wednesday, August 14.
Based on Databoks, downloads of banking applications (mobile banking) continue to increase. In 2023, the number of banking application downloads increased from 19.91 million in Q3 to 21.3 million in Q4. In line with this, D-Bank PRO itself has managed to record a fairly good achievement, with an increase in the number of transactions made at D-Bank PRO by up to about 36 percent YoY, and the number of D-Bank PRO users has increased to around 30 percent YoY as of July 2024.
The D-Bank PRO application can be downloaded easily via the App Store or Play Store, and account registration can be done online. One of the leading features of the D-Bank PRO is QRIS, which can be used via quick access on the first page when opening the application so that customers can transact cashlessly or cardlessly.
With the QRIS feature, customers can use sources of funds from savings and credit cards, so that incidents such as missing their wallets do not become a problem. In addition, D-Bank PRO also offers cashback every month for customers who often transact using QRIS at favorite merchants.
More complete, Danamon has a MORE PRO Danamon, a savings product with 9 currencies at once in 1 account to meet the needs of customers in transactions of foreign currencies with a bold rate, where if there is a more competitive rate, the D-Bank PRO replaces the difference 5 times. In addition, for customers who have sudden needs but still want to manage their finances, the D-Bank Pro provides the My Own Installment feature, which allows the conversion of Danamon Credit Card transactions into 0 percent installments, there is also a Money Transfer feature that allows customers to transfer the remaining limit of credit cards to accounts in approximately three minutes.
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In collaboration with PT Zurich Asuransi Indonesia Tbk (ZAI) as one of the companies in its financial group, Danamon presents Vehicle Insurance and Travel Insurance which can be accessed through D-Bank PRO. In addition, customers can use D-Bank PRO for the needs of top-up e-money and e-wallet, as well as payments for electricity bills, water, internet, and subscriptions.
"D-Bank PRO provides many functions for customers to make seamless daily transactions, so that independent customers from transaction diversity or issue-free. Customers can also take advantage of various additional features such as transaction notifications, two-step verification, and account management through applications to ensure convenience and security. With the current trend that relies on digital convenience, D-Bank Pro is here to bridge the various transaction needs of customers," Andreas concluded.
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