JAKARTA - PT Bank Rakyat Indonesia (Persero) Tbk or BRI has imposed a change in the closing time limit for passive accounts (dormant) for BRI savings to 180 days without seeing the nominal balance of customers.
This means that customers who do not make transactions, including credit and debit in addition to the savings admin fee and card for 180 days, will change their account status to passive (dormant). This policy is effective from August 1, 2024.
"This rule of change to passiveness applies to BRI accounts that do not transact for 180 days without seeing the minimum balance," said BRI Corporate Secretary Agustya Hendy Bernadi in a statement in Jakarta, quoted from Antara, Monday, July 1.
Agustya said this new policy aims to improve the quality of the company's services to customers.
For BRI Savings, accounts that are passive (dormant) if there are no transactions for 180 days and under the provisions of the minimum balance will be closed automatically.
If there are customers experiencing this passive account, BRI has also prepared a solution so as not to interfere with various financial transactions of its customers.
If the account changes its status to passive, Agustya said that customers can also re-activation accounts by coming to the nearest BRI work unit.
"Don't forget to bring your identity and proof of account ownership when you are about to re-activation the account," he said.
For more information on BRI's new policy, customers can contact BRI Contact 1500017 and access the website bri.co.id
SEE ALSO:
The following is a list of BRI savings products that will experience a change in the time of dormant status to 180 days:
- BRI Simpedes Savings
- BRI Simpedes Savings Can
- BRI Simpedes Business Savings
- BRI BritAma General Savings
- BRI BritAma Business Savings
- BRI BritAMA Priority Savings
- BRI BritAma Mitra Savings
- BRI BritAMA DHE Savings
- BRI Junio Savings.
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