JAKARTA - PT Bank Central Asia Tbk. (BBCA) has opened its voice regarding its banking service, M-Banking BCA, which cannot be accessed since morning.
BCA Bank through EVP Corporate Communication and Social Responsibility, Hera F. Haryn expressed his apology for the obstacles faced by customers.
"Currently we are in the process of improving so that services can operate normally again. The recovery process has occurred gradually," he said in a statement received by VOI, Wednesday, June 26.
Hera said that his party would inform again if the system had returned to full normal.
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Although they cannot access M-Banking, continued Hera, customers can still perform other transaction services through the myBCA, Internet Banking (Klik BCA), ATM, EDC, and the nearest BCA Branch Office.
"On this occasion, we also appeal to BCA customers to always be careful of various modes of fraud on behalf of BCA. Always keep your banking data confidentiality!" concluded Hera.
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