BRI Collaborates With Tencent Cloud And Hi Cloud Indonesia To Improve Services

Illustration (Photo: Doc. ANTARA)

JAKARTA PT Bank Rakyat Indonesia (Persero) Tbk or BRI continues to strengthen digital capabilities through the exploration of various technologies.

Most recently, the company signed a memorandum of understanding with Tencent Cloud and Hi Cloud Indonesia to improve banking services.

The signing was carried out by BRI's Division Head Digital Banking Development and Operations Kaspar Situmorang with Tencent Cloud International Senior Vice President Poshu Yeung and Hi Cloud Indonesia Country Manager Pranki Tua on Wednesday, April 17, 2024.

BRI President Director Sunarso said cooperation would focus on improving BRI's services and experience in transactions.

Sunarso bilanv as the bank with the widest network in Indonesia, BRI continues to strive to carry out sustainable transformation. Transformation is focused on two main aspects, namely digital & culture.

"We continue to create new values through digitalization to run business models," he said in an official statement, Friday, May 10.

Sunarso also hopes that through this collaboration, BRI can enrich use cases and lessons learned to develop digital capabilities, especially to provide high tech and high touch banking experiences.

Meanwhile, Tencent Cloud International Senior Vice President Poshu Yeung said Tencent Cloud is pleased to partner with BRI, because it has a common vision to lead banking innovation in Indonesia.

"We will collaborate expertise and access to high quality and reliable solutions, with BRI's digital capabilities and physical network strength. We hope to help ensure that BRI remains at the forefront of technological innovation in the banking landscape of Indonesia," he said.

It is known, Tencent Cloud is known to the world through its success in the use of advanced technologies such as Generative AI, Large Language Model (LLM) to biometrics for the development of mobile banking superapps that dominate the market.

Hi Cloud Indonesia, as Tencent Cloud's partner, facilitates the acceleration of innovative technology and bridges collaboration between Tencent Cloud and BRI.

Through this collective exploration, BRI explores the potential for technology adoption and success to be implemented in various BRI banking products and services, to increase user experience so that it is easier, accessible, efficient, and secure.

The signing of this partnership marks BRI's commitment to stay at the forefront of innovation in the Indonesian banking service industry.

By combining Tencent's learning of success with local expertise, market understanding, and BRI's adoption capabilities, this partnership will encourage the creation and development of banking services that not only answer needs, but also offer new experiences for customers.