JAKARTA - Information circulating on Twitter today regarding the photo of a number of foreign passengers who were not wearing masks on the plane that was thought to belong to Citilink airline was finally clearly confirmed.
Through Citilink's Vice President Corporate Secretary Resty Kusandarina, the red plate airline admitted that the incident occurred on Citilink flight QG 634 from Denpasar to Labuan Bajo Saturday, March 6.
“Citilink cabin crew have announced both in Indonesian and English that all passengers are required to wear a mask while on Citilink flights. In addition, our cabin crew gives a personal warning to passengers who do not wear masks, "he told VOI, Saturday, March 6.
"After being reprimanded, the passenger who was not wearing the mask returned to wearing a mask. It can be said that the flight went smoothly and there were no obstacles in arriving at Labuan Bajo, ”he said.
Not only that, Citilink, called Resty, has prepared a free backup of masks if needed in certain situations.
"Citilink cabin crew offer new masks to the passengers if the mask belonging to the passenger is damaged or lost," he said.
For information, news about Citilink passengers who did not comply with health protocols was first revealed by the @KSwazey Twitter account on Saturday, March 6 at around 11.00 WIB.
"Once again flying from Bali, once again foreigners are free and allowed to enter the plane without masks," he said.
Not only that, he also said that the crew, especially flight attendants, were deemed not to have reprimanded these negligent passengers.
"The flight attendants are silent and don't say anything to them," he said.
Once again flying from Bali, once again foreigners were free and allowed to enter the plane without masks, the flight attendants were silent and did not say anything to them @Citilink. pic.twitter.com/BCTLycdZwq
- Kelli Swazey (@KSwazey) March 6, 2021
Then, in the next post, Kelli also informed that one aspect of the health protocol, namely maintaining distance, was not followed properly.
"The plane is half full, passengers are forced to sit together in the back row without social distancing. The seats in front remain empty, "he added.
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