Perum Damri Prepares 2,000 Buses To Serve The Community During The 2024 Eid Homecoming Flow

Photo: Doc. Antara

Corporate Secretary of the General Company (Perum) Damri Chrystian R. M. Pohan said that as many as 2,000 Damri buses were prepared to serve the community during the period of transportation of the 2024 Eid homecoming and reverse throughout Indonesia.

The total fleet prepared for Eid transportation this year is approximately 2,000 units for all of Indonesia. That includes reserves as well, because we have 44 branches throughout Indonesia," said Pohan in a statement in Jakarta, quoted from Antara, Saturday, March 30.

Pohan conveyed that to ensure the safety and comfort of the Eid 2024 transportation period, Damri had also carried out an operation feasibility test (ramp check) which was carried out from March 13-28, 2024 for all units of the fleet.

He said the ramp check was carried out to ensure the performance and quality of Damri transportation services met the expectations of the community when traveling back and forth. All aspects ranging from quality control (QC) and quality assurance (QA) are confirmed to be in prime condition.

"For our ramp check, it's actually not from internal, but from the Ministry of Transportation both from the center and from the regions (the transportation agency), we also ask them to check," said Pohan.

Pohan also said that Damri will open a Complaint Service Post, so that if there are things that are not desirable, they can be handled quickly, one of which is if there is a car strike.

Posko kita akan buka Posko Mudik sejak 31 Maret. Jadi mulai aktif dari 1 April sampai H+10 Lebaran. Selama posko kita pastinya akan ada layanan call center 24 jam. Semua kita siapkan benar, kata Pohan.

Pohan also said that Damri had prepared a reserve fleet at several strategic points to ensure a quick response to emergency situations, avoid unwanted travel disruptions, and maintain timeliness in transportation services.

Experience from year to year, continued Pohan, shows the importance of this step in ensuring the safety and comfort of passenger travel.

Pohan said the Damri reserve fleets had been prepared, including those in Jakarta, Semarang, Yogyakarta, Surabaya, and Malang, were ready to act if needed.

"We have actually prepared a backup fleet at several points. So if for example there is something at one particular point, the bus is already on standby, because according to experience, if we send buses from the starting point, for example there are buses stopping in the middle of the trip, that's really far away and also not necessarily chasing the time., So, we have prepared a backup fleet too," explained Pohan.

In addition, Damri ensures that the entire fleet is always clean for the convenience of passengers when traveling to their destination, especially during the 2024 Eid homecoming moment.

"The comfort of passengers is one of Damri's priorities in providing land transportation services. One of these is realized through the cleaning process of the entire Damri fleet which is comprehensive from exterior to interior before serving customers," said Pohan.

The process of cleaning the fleet starts from the exterior washing of the bus. Then, the bus interior is cleaned including sweeping andleting the floor, changing trash cans, replacing pillows and blankets and cleaning glass. Cleaning the fleet was carried out before the departure of the bus and after the arrival of the bus.

Damri also appealed to passengers to participate in maintaining cleanliness by throwing garbage in the places provided.

"We also invite Damri passengers to participate in maintaining cleanliness by disposing of garbage in places that have been provided both at the terminal and on the bus," said Pohan.