OJK Urges The Public To Research Service Offers And Financial Products

The Atmosphere Of The Head Of OJk Sulselbar Representative Darwisman And OJK Sulselbar Analysts On The Up date Media (Photo: Antara)

JAKARTA - Representing the Head of Representatives of the Financial Services Authority (OJK) of South Sulawesi and West Sulawesi Provinces, OJK Sulselbar Office analyst Desiyani Patra Rapang appealed to the public to be more careful in accepting offers of services and financial products.

"Therefore, customers must know in detail about the banking products offered, so that they are not easily trapped in fraudulent investment practices and others," said Desiyani, quoted by Antara, Sunday.

He said that customers must know their rights and obligations, including exercising customer rights to get interest or profit sharing on savings and deposit products.

In addition, customers are also entitled to services provided by banks and receive reports of transactions carried out through banks. Also, customers have the right to sue banks in the event of leakage of customers' secrets.

Besides being obliged to understand their rights, customers also need to know their obligations when using the services of financial institutions. Among them, fill in and sign the form provided by the bank, according to the service desired by the customer.

"Complete the requirements determined by the bank and follow the legal settlement of consumer protection disputes properly," explained Desy.

Maintaining the confidentiality of personal data and banking activities is also important for customers to know. For example, not sharing the OTP number (One Time Password) with other parties and not lending savings numbers to other parties.

In choosing and using products and services from banks, Desy emphasized that consumers and the public must pay attention to several things. For example, researching the profile of conventional banks or Islamic banks.

Including reading carefully every information or contract related to the products or services offered and asking for an explanation if needed.

Also understand the costs imposed on financial products that will be used and understand the potential yields and risks inherent in its financial products.

Public savings in the form of savings, deposits, and deposits collected by banks, both conventional and sharia (Fatwa No. 130/DSN-MUI/X/2019) will be guaranteed by the government through the Deposit Insurance Corporation (LPS).

Since October 13, 2008, the highest deposit value guaranteed by LPS is IDR 2,000,000,000.00 (two billion Rupiah) per customer per bank. The guaranteed savings criteria (payable) if the bank is liquidated by the competent authority are 3T, namely:

It is recorded in the bank (Customs recorded in the bank); It does not exceed the LPS guarantee rate or LPS rate (specifically Conventional Bank); and does not cause the bank's condition to become unhealthy, for example having an NPL and being involved in fraud.

For credit products, there are various products that can be utilized by the public which include business product credit (working capital credit and investment credit) and consumptive credit.

Especially for MSMEs, there is People's Business Credit (KUR) which is subsidized credit by the Government with a ceiling value of up to IDR 500 million.