Jasa Marga Records 12 Thousand E-Toll Running Out Of Vehicles During The Homecoming Period

Jasa Marga's Corporate Communication and Community Development Group Head Lisye Octaviana. (photo: twitter @OffICIAL_JSMR)

JAKARTA - PT Jasa Marga (Persero) Tbk noted that at least 12 thousand vehicles experienced running out of electronic money (e-toll) when entering GT Kalikangkung in D-7 to D-1 Lebaran.

Jasa Marga's Corporate Communication and Community Development Group Head Lisye Octaviana explained, this amount is 3.97 percent of the total 306,980 vehicles that make transactions at GT Kalikangkung.

With a low e-toll balance and a top up e-toll at the toll booth, it will result in a significant delay time.

"With this delay time, we recorded an average decrease in the capacity of toll substation transactions at GT Kalikangkung by -5 percent per hour. Initially, in 1 minute we were able to serve transactions of up to five vehicles, if road users lacked balance and had to top up at the toll booth, then 1 minute would only be able to serve one vehicle," Lisye told the media, Monday, April 24.

Lisye reminded that road users with continuous travel for backflow, especially from Semarang to Jakarta, must prepare an e-toll with a minimum balance of IDR 500,000. As for road users from Surabaya, to prepare an e-toll with a minimum balance of IDR 800,000.

"We also remind users, especially those who travel on the Trans Java Toll Road with a closed transaction system (the rate according to distance), can only use the same e-toll when tapping in and tapping out so that when the balance is less, they cannot borrow the e-toll of other road users. For that once again, make sure the e-toll balance is sufficient to avoid queues at the toll gate," said Lisye.

Jasa Marga again urges road users to ensure their readiness before traveling, including by ensuring the adequacy of e-toll and fuel balances, as well as ensuring the condition of the vehicle and the driver is in prime condition.

When entering GT Cikampek Utama Jakarta-Cikampek Toll Road, Jasa Marga urges road users to comply with signs and directions from officers because the slightest disturbance that occurs will have an impact on the existing traffic flow and result in queues of vehicles.

"Avoid travel at the predicted time at the peak of backflow which is predicted to fall on Monday-Tuesday, April 24-25, 2023, and Sunday-Monday, April 30, May 1, 2023 to avoid accumulation of vehicles," he said.