Curhat Director Of Customs And Excise: Difficult To Carry Out Supervision And Service Tasks Together

Director of Customs and Excise Public Relations of the Ministry of Finance Nirwala Dwi Heryanto (Photo: Capture the screen of the AlumniSTFDriyarkara Dokas digital channel)

JAKARTA - Director of Customs and Excise Public Relations of the Ministry of Finance Nirwala Dwi Heryanto said that basically his party carried out two tasks at once, namely the supervisory function and also the service function.

According to him, Customs and Excise is a facilitator trade as well as industrial assistance, commodity protection and in the field of state revenue.

"So the Customs and Excise task is actually quite difficult, on the one hand we carry out surveillance on the other hand we provide services to the community," he said in a discussion earlier this week.

Meanwhile, the service side includes import services, export services, customs facility services and excise services.

"So the authority is great," he said.

Therefore, Nirwala ensured that the Customs and Excise staff continued to make efforts to improve quality through the use of technology in order to minimize fraud in the field.

"This will continue to be supported by information technology, as well as face-to-face reductions," he said.

Most recently, the Minister of Finance (Menkeu) Sri Mulyani is known to have conducted a field inspection of the Customs and Excise of Soekarno-Hatta Airport in order to check the readiness of her staff ahead of the peak period of Eid Al-Fitr 2023.

The state treasurer seems to build effective communication to the officers on guard in the field as well as encourage them to continue to work professionally.

"I express my gratitude for the readiness of all Customs and Excise ranks. Keep professionalism and provide the best service to the community. Let's take care of public trust in Customs and the Ministry of Finance," said Minister of Finance Sri Mulyani.

As is known, the customs agency is currently in the spotlight because it is suspected of being linked to suspicious transactions at the Ministry of Finance.