Transactions Through BNI Mobile Banking Grow 30.4 Percent to IDR 802 Trillion in 2022

Deputy Main Director of BNI Adi Sulistyowati. (Photo: Doc. Antara)

JAKARTA - BNI Main Deputy Director Adi Sulistyowati said the value of digital transactions through BNI Mobile Banking in 2022 grew 30.4 percent to IDR 802 trillion compared to the same period the previous year (year-on-year/yoy).

This growth far exceeded IDR 676 trillion in transactions at ATMs, with the number of transactions reaching 597 million or growing 37.6 percent (yoy). The number of BNI Mobile Banking users in 2022 will reach 13.6 million or grow 26.1 percent (yoy).

"This figure shows that BNI customers continue to shift their transactions from conventional platforms to digital platforms. This is in line with BNI's strategy to make BNI Mobile Banking a One Stop Financial Solution for customers," said Sulistyowati during a press conference, quoted from Antara, Wednesday January 25th.

From the Wholesale Banking segment, BNI has BNIDirect to support business transactions for non-individual customers and debtors digitally and is able to meet all client needs in one integrated portal.

Throughout 2022, it was recorded that the number of BNIDirect users grew 24.9 percent (yoy) to 100.000 users, followed by a growth in transaction volume of 47 percent (yoy) or the equivalent of IDR 6.168 trillion, with the number of transactions also increasing 18.4 percent (yoy) or reached 764 million transactions.

The company plans to transform Bank Mayora, which it acquired in 2022, to become a digital bank that focuses on the micro, small and medium enterprise (MSMEs) segment.

At the General Meeting of Shareholders (GMS) of Bank Mayora on January 6 2023, a new management was appointed which is a combination of professionals and experts with a background in banking, startup business, to financial technology.

"The appointment of the new management of Bank Mayora is expected to strengthen the company's management structure in transforming digital banks as providers of digital-based integrated financial solutions for leading and superior MSMEs in Indonesia," said Sulistyowati.