Pos Indonesia Becomes A Corporate Reference In Asia Pacific In Managing Business

Director of Commercey Business and Logistics of Pos Indonesia Siti Choiriana. (Photo: Doc. Antara)

JAKARTA - Services for goods delivery services carried out by PT Pos Indonesia (Persero) are a reference for postal companies in the Asia Pacific region to learn how to manage similar businesses in their country. Pos Indonesia Director of Commerce and Logistics Business Siti Choiriana said her company is a reference for Asian Pacific post companies because they know that Indonesia has a large population and a difficult operational area because it is ordered by islands. "Although our level of difficulty is the highest, we can manage well, then other countries should be better," he said in a written statement, quoted from Antara, Thursday, October 13. In The Asian-Pacific Postal Union (APPU) forum which took place in Bangkok, Thailand in early September, explained Choiriana, all countries are obliged to properly organize postal services according to Postal Union International and Indonesia are the most archipelagic countries participating in the forum. According to him, postal services are measured internationally. Especially regarding the short delivery express package, it is a discussion about certainty and management to ensure all service services run well. "We also discussed how to check the platform, the IT system used, what kind of people, how to SOP, what kind of competition," said Choiriana. Pos Indonesia claims to have become a solution for courier and logistics services by reaching more than one million MSMEs and 4,700 corporations by controlling 7.1 percent of the national market share by the end of July 2022. In addition to serving shipping services to 228 countries, the company also serves shipping to disadvantaged, frontier, and outermost (3T) areas. Currently, Pos Indonesia already has more than 10,000 fleets, more than 50,000 postal agents, 27600 drop points. around 10,000 couriers, 4,800 post offices, 151 warehouses to 510 financial service billers in support of the company's business. Choiriana revealed that Indonesia has the heaviest level of competition compared to other countries because there are more than 700 courier companies in Indonesia today with various names. He considered that if the industry was too crowded, domestic entrepreneurs engaged in the business would find it difficult to compete with foreign entrepreneurs. Even goods delivery service companies like J&T are still the largest in Indonesia to join Alibaba and Shopee to strengthen their business. "So if there were names that didn't sound like they had to compete with them, they would lose. In the end, they played small numbers," concluded Choiriana. He emphasized that the business run by Pos Indonesia has advantages over private shipping companies in Indonesia, especially shipments to the 3T area. Currently, the company continues to improve services and added value so that consumers are more comfortable using the services of Pos Indonesia.