495th Anniversary Of DKI Jakarta, Momentum For Digital Transformation Of Bank DKI

Photo: Doc. Bank DKI

JAKARTA - Carrying the theme of the spirit of collaboration, acceleration and elevation, this theme is a message of optimism on the 495th anniversary of DKI Jakarta as well as evidence for all elements of the city and the world for the various businesses that have been, are being and will be carried out in the future by DKI Jakarta.

As a DKI Jakarta BUMD, Bank DKI continues to be committed to supporting DKI Jakarta Provincial Government programs through various innovations in digital products and services. This was conveyed by the Director of Technology & Operations of Bank DKI, Amirul Wicaksono in his written statement, Tuesday, June 22.

"Accompanying the momentum of DKI Jakarta's 495th Anniversary, Bank DKI is actively conducting digital innovation as a foundation for future growth by carrying out digitalization which is considered an enabler of the company's business transformation, from a saving bank (product centric) to a transaction bank (customer centric). provide solutions to customer needs," said Amirul.

Bank DKI's digitalization process/milestone series has been started since 2007 at which time, Bank DKI launched JakCard as a prepaid smart card which is used as a means of payment for various transactions at merchants who have collaborated with Bank DKI, including the following: e-tickets for various modes of integrated public transportation in DKI Jakarta.

Amirul added, with the spirit of collaboration, people who want to use public transportation such as TransJakarta, Micro Trans, Jak Lingko Angkot, MRT Jakarta, LRT, to airport/Railink trains can already use JakCard. Even now, the JakCard can also be used in various tourist areas belonging to the DKI Provincial Government such as the Ragunan Wildlife Park, Monas, Planetarium, Ancol and various museums.

"As a bank owned by the DKI Jakarta Provincial Government, it is an invaluable pride for Bank DKI to support various e-money card based distribution programs for the DKI Jakarta Provincial Government assistance, such as the Jakarta Smart Card, Jakarta Superior Student Card, Elderly Card. Jakarta, the Jakarta Persons with Disabilities Card, as well as other social assistance cards," said Amirul.

Now, Bank DKI is increasingly adaptive to meet the needs of customers who demand ease of service through digital service transformation. Through the JakOne Mobile application, Bank DKI presents digital banking solutions for user customers to create a more personal, mobile and reliable transaction experience ranging from paying various bills and online shopping, Scan by QRIS transactions, top up electronic money, giving charity/donating to others to securing emergency funds through opening deposits, to opening savings accounts online anywhere and anytime.

Until the May 2022 period, QRIS transactions through Bank DKI's JakOne Mobile grew 561 percent (yoy) to Rp15 billion compared to the May 2021 period of Rp2 billion. In addition to QRIS transactions, as of May 2022, the number of JakOne Mobile users has also reached 1.7 million users, with a nominal transaction amount of Rp1.3 trillion, and a transaction volume of 1.6 million transactions.

Apart from JakOne Mobile, the company also continues to develop a cashless ecosystem for customers through various applications that have been launched through JakOne Community Apps, as an effort to improve digital banking services to various communities in DKI Jakarta and its surroundings. The JakOne Community Apps itself consists of JakOne Mobile, JakOne Abank, JakOne Erte, JakOne Artri, and Ancol Apps. Recently, Bank DKI has also provided Cardless Mobile Cash Withdrawal and Cash Recycle Machine (CRM) services at the New Flagship Branch at the DKI Jakarta City Hall service office.

In terms of digitizing MSMEs, Bank DKI also invites MSME players to develop their businesses by becoming agents through the JakOne Abank application. JakOne Abank is an officeless banking service where Bank DKI is present through an agent using a Mobile Point of Sale (MPOS) device for paying taxes and levies, paying bills. By becoming an agent of JakOne Abank, MSME players can serve various banking transactions and earn commissions from each transaction.

As a bank that pays full attention to the development of MSMEs, Bank DKI is also developing a Digital Lending application as a solution in providing access to capital for business actors.

"We did develop the Bank DKI Digital Lending application to maximize the application of financial inclusion for MSME players, so we hope they can have a wider range of motion in developing their business, of course this is a good thing for accelerating economic growth, especially in DKI Jakarta," said Amirul .

JakOne Pay, Simple Apps Gen Z Bank DKI

If JakOne Mobile is present as a super app, Bank DKI also presents JakOne Pay as a simple app for young millennials and Gen Z that can be used to carry out various daily transactions. This application supports transactions to scan to pay QRIS, as well as other server-based electronic money activities.

People who want to use JakOne Pay do not need to be Bank DKI customers, just download the application on the Google Play Store for Android-based smartphones and the App Store for IOS-based smartphones. For more information, you can directly visit the official JakOne Pay page at www.jakonepay.com

"With an attractive and intuitive UI/UX display, we hope to meet customer expectations, especially the millennial generation who want easy digital banking services, anywhere and anytime," concluded Amirul.