Central Asabri Focuses On Developing Services To Facilitate Customer Claims

Illustration. (Photo: Doc. Antara)

JAKARTA - PT Asabri (Persero) focuses on developing the company's services through technological transformation and innovation to facilitate claims for customers.

"Asabri will continue to develop services to participants. Asabri Link is one of the services that participants can use to make it closer and easier to submit claims, especially during the COVID-19 pandemic," said Asabri President Director Wahyu Suparyono in his statement, quoted from Antara, Thursday 19 May.

The development of Asabri Link is in line with Asabri's assertion which has declared 2022 as the year of service. Asabri Link is a network expansion program that can bring closer access to services for active and retired participants in order to create fast and accurate services.

Asabri Link is a manifestation of the implementation of synergistic cooperation between Asabri and 14 payment partners, namely Bank BTN, Bank BRI, Bank BNI, Bank BSI, Bank Mantap, Bank BWS, Bank Bumi Arta, Bank KB Bukopin, Bank Neo Commerce, Bank BTPN, Bank BJB, Bank Jatim, Bank Jateng, and Pos.

Currently, Asabri Link service points have reached more than 1,000 service points spread across Asabri branch offices throughout Indonesia.

"The development of Asabri Link will continue to be improved along with the development of other Asabri services, namely Asabri Mobile Apps, Online Queues, Digital Authentication, and development plans and other strategic collaborations," said Wahyu.

He added that the development and innovation carried out by Asabri was not only limited to Asabri Link. As a state-owned company that carries out the government's mandate to manage social insurance benefits for TNI soldiers, Polri, PNS Kemhan, and PNS Polri.

Asabri is always present to make a full contribution to realizing the company's vision and mission by developing renewable technology

"This is realized through the development of Asabri Mobile Apps, Electronic KPA, and increased collaboration with other additional benefit programs so as to improve the welfare of Asabri participants," said Wahyu.