JAKARTA – PT ACE Hardware Indonesia Tbk. reportedly opened its 12th newest outlet in Surabaya as well as its 215th in Indonesia. ACE Hardware Indonesia Senior Marketing Communication Manager, Malvin Tarigan, said that with the presence of the outlet on Kali Rungkut Street, Surabaya, his party would target industrial and residential areas.
"Through this opening, we will provide various kinds of attractive promos for consumers", he said in a press statement, Friday, December 17.
According to him, ACE Hardware Indonesia also serves online and offline purchases to provide convenience for customers.
"In addition to shopping offline directly to the store, customers can also shop online through the ACE Online platform", he said.
Malvin added another convenience provided is that customers can shop through the MISS ACE mobile application which can be used when shopping in stores or at home. So, he continued, the shopping process can be done easily, quickly, and without queuing because payments can be made directly through the application.
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"To support customer satisfaction, ACE is equipped with various facilities including product guarantees, free delivery, product return or exchange facilities, to extended warranty protection through ACE Protection by Adira Insurance", he explained.
In terms of performance, this business entity belonging to the conglomerate Kuncoro Wibowo posted a profit of IDR 322.85 billion in the third quarter of 2021. This figure decreased by 39.03 percent from the same period the previous year with IDR 529.58 billion.
It is known that the decline in the cash of the issuer-coded ACES is inseparable from the decline in the company's sales this year.
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