JAKARTA - PT Transportasi Jakarta (Transjakarta) recorded a sharp increase in the number of customers during the 2026 Eid al-Fitr holiday period. The peak occurred on March 22, 2026 with a total of 697,519 customers in one day.
This figure jumped significantly compared to the previous day, March 21, 2026, which recorded 438,028 customers. In the two days of Lebaran, the total number of customers served reached 1,135,547 people.
This increase is inseparable from the special tariff policy of Rp1 which was implemented on March 21-22, 2026. This policy is used by residents who remain in Jakarta to carry out activities, ranging from visiting relatives to visiting a number of tourist attractions.
Head of the Transjakarta Public Relations and CSR Department, Ayu Wardhani, said the increase in the number of customers reflected the high mobility of the community during Lebaran, as well as showing confidence in public transportation.
"This surge shows that people are increasingly relying on public transportation for mobility at important moments, such as socializing and traveling during Eid. The DKI Jakarta Provincial Government's Rp. 1 tariff policy on March 21-22 yesterday is a form of appreciation so that people celebrating Eid in Jakarta can enjoy a safe, comfortable, and very affordable journey," said Ayu in a statement, Thursday, March 26.
A number of major stops are recorded as points with the highest volume of customers, especially those connected to tourist areas and activity centers. The HI Astra roundabout stop is the most crowded with 8,910 customers, followed by Ragunan 8,075 customers, Juanda 6,842 customers, Blok M 6,537 customers, and Kalideres 5,590 customers.
In addition to the BRT corridor, the non-BRT route or city bus also recorded high density. The Bogor-Block M route was the busiest with 7,047 customers. Followed by Pantai Maju-City Hall 6,046 customers, Poris Plawad-Petamburan 5,798 customers, PIK 2-Block M 4,917 customers, and Ciputat-CSW 4,595 customers.
This high passenger movement shows the pattern of citizen mobility which is not only centered in the city, but also involves the Jakarta buffer area.
"Our focus is not only on increasing capacity, but ensuring that customer experience remains safe and comfortable in the midst of this tremendous enthusiasm," said Ayu.
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