BTN Builds Digital Literacy Culture And Strengthens Cyber Risk Architecture

JAKARTA - BTN continues to strive to develop in accordance with the progress of the times. This is what makes BTN continue to strengthen digital transformation by improving comprehensive and sustainable cyber risk management

This was conveyed by the Director of Risk Management of BTN Setiyo Wibowo at the 2025 Asian Banking and Finance Summit in Jakarta, recently.

"Since 2019, we have carried out various transformations and developed beyond mortgage services. We not only offer end-to-end banking services, but also provide comprehensive digital experiences for customers. In addition, we also strengthen risk management," said Setiyo Wibowo as written from a press release received by VOI.id editor, Saturday, June 28.

The digital transformation carried out by BTN has brought major changes in the behavior of individual customers. It also requires BTN to increase resilience to digital risks, including cyber threats, third party risks, and potential abuse of artificial intelligence or AI.

In developing a digital risk management framework, BTN strengthens four main aspects, namely process policies, data and technology, organizations and governance, as well as improving human resource capabilities.

BTN also applies various technologies to detect and prevent cyber risks, such as fraud detection systems, digital verification, cyber threat intelligence, to SIEM to monitor network traffic in real-time.