Lintaarta Ensures Customers' Digital Services Are Safe During Ramadan And Eid 2024

JAKARTA - Welcoming Ramadan and Eid 2025, Lintaarta as AI Factory under the auspices of Indosat Ooredoo Hutchison (Indosat or IOH) Group, affirms its commitment to maintaining network stability, security, and reliability and services throughout Indonesia.

Along with increasing customer data traffic at that moment, Lintaarta will optimize network capacity and operate Command Center which manages and monitors all data, cloud, and cybersecurity communication network infrastructure for 24/7.

"Through reliable digital infrastructure readiness, excellent network connections, and customer services that are on standby during the peak of Ramadan and Eid 2025, we want to ensure that Indonesians can enjoy digital services that are smooth and secure at every moment of togetherness," said President Director & CEO of Lintasarta, Bayu Hantasena.

At the peak of Ramadan and Lebaran last year, Lintaarta recorded a 9.48 percent jump in customer data traffic. This year, they projected an increase in data traffic of around 10 percent higher than last year.

As a form of readiness, Lintaarta ensures the readiness of customer services, especially those related to critical public services and applications in the strategic sector, such as the banking and non-banking financial sectors, transportation, retail, distribution, government or public services, and tourism.

To maintain data security and customer transactions, Lintaarta continues to increase efforts to prevent potential data misuse by implementing data storage systems and cybersecurity.

Meanwhile, to maintain the reliability of digital services, Lintaarta continues to improve its capabilities in managing ICT infrastructure, supported by ISO 27001 certification for Information Security Management System.

"Through optimizing network capacity according to projected surge in data traffic, we are trying to provide the best experience for customers throughout Indonesia," concluded Bayu.