Regarding Additional Costs To Choose Seats, Garuda Boss: Subjected To Early Ordering

JAKARTA - Garuda Indonesia has opened its voice regarding additional costs to choose seats on the aircraft imposed on passengers of the domestic aviation economy class. This policy will take effect from tomorrow, Saturday, October 26.

President Director of Garuda Indonesia, Irfan Setiaputra, explained that this additional fee is only charged for passengers who have planned flights earlier. This means that additional costs are imposed on passengers who want to choose seats before the check-in process opens.

We continue to present various added value of flight services for you in planning trips with Garuda Indonesia. The added value that we present is through the flexibility of the choice of passengers' favorite flight seats which can be selected long before the check-in process is carried out," said Irfan in an official statement, Friday, October 25.

Irfan emphasized that passengers who want to choose a seat when the check-in process has been opened, which is 48 hours before flight time, will not be subject to additional costs.

"We can confirm that by introducing this program, the opportunity to elect an airplane seat without being charged can still be accessed when the check-in process takes place, which in this case is 48 hours before the flight departure schedule," he said.

GarudaMiles Platinum Owners Don't Charge Additional Fees

Irfan revealed that Garuda Indonesia's economy-class passengers who are members of GarudaMiles Platinum, SkyTeam Elite Plus, as well as Eco Comfort class ticket holders can choose the selected seat without any additional costs.

"Garuda Indonesia continues to ensure that aspects of flight safety and security in the seat selection flexibility program, especially in terms of the provisions for service users who can sit on the seat/seat area chosen, have referred to standardization and applicable flight operational safety regulations," said Irfan.

Regarding the additional costs, Irfan said Garuda Indonesia passengers, especially ticket holders Eco Promo and Eco Affordable, had the opportunity to choose a seat with a wider leg or legroom in the first row area, and chairs at the emergency exit row at a cost starting from Rp199,000.

In addition, Irfan also said that Eco Promo ticket holders can also choose the seat preferences at regular Seat at an additional cost starting from IDR 85,000.

"We understand the moment of enjoying your travel time with your family, closest people and various series of your trips using Garuda Indonesia flight services is a moment you are always waiting for," said Irfan.