Eradicating Online Gambling, OJK Orders Banks To Block Accounts

JAKARTA - The Financial Services Authority (OJK) continues to be committed to eradicating online gambling (judol) which has had a broad impact on the economy and the financial sector so that it asks banks to resolve customer complaints.

The Chief Executive of the OJK Banking Supervision, Dian Ediana Rae, said that in the context of enforcing consumer provisions and protection in the banking sector, especially related to the eradication of online gambling which has a broad impact on the economy and the financial sector.

Therefore, Dian said that the OJK had asked the bank to follow up on the completion of customer complaints related to blocking accounts.

"In connection with online gambling activities by immediately conducting an Enhance Due Diligence (EDD)," he said at the RDKB OJK press conference Friday, September 6.

Based on OJK Regulation (POJK) No. 8 of 2023, the enhanced due diligence is an in-depth action of customer due diligence (CDD) carried out by financial service providers.

Financial service providers can investigate transactions according to the profile, characteristics, and patterns of service users, including those at high risk.

Furthermore, Dian conveyed that then the bank must report the results to the OJK supervisor, as well as report to the Financial Transaction Reports and Analysis Center (PPATK).

"(Reports) in terms of the analysis results found that there were suspicious financial transactions on accounts owned by these customers," he concluded.