Problem Of Recall Omoda 5, Chery Indonesia: Already Running 90 Percent

JAKARTA - PT Chery Sales Indonesia (CSI) ensures that the recall program Omoda 5 has gone well, even the progress has reached 90 percent.

This was revealed by the Head of Brand Department of PT Chery Sales Indonesia (CSI) Rifkie Setiawan, he said 90 percent of the consumers had arrived.

"So the problem is finding a schedule for consumers to come to the dealer and that's what makes it take a long time, if consumers have a lot of time to be able to come at any time, it will make it easier for Chery and faster for closing calls," he said, when met in the Jakarta area, Friday, May 31.

Furthermore, he ensured that Chery would also 'pick up the ball' to ensure that all affected units could be handled properly.

"We also have treatment, if, for example, we don't want us to pick up and we will send a service car and we will check the condition if it is still okay, if there is a treatment, we must bring it," he added.

The man who is familiarly called Rifkie said that until now there are still no symptoms from consumers regarding the recall, and so far there has been no change.

"Until now there has been no change, and we are targeting it to be completed this June," he explained.

As is known, regarding the withdrawal of the Indonesian Chery Sales, it has received the results of an investigation from the International Chery which was carried out in depth on the rear-axle shell component vendor affected by the renewal of manufacturing facilities at a certain time.

"Based on the results of these investigations, this incident is very rare. However, for safety reasons we managed to identify 420 units of OMODA 5 1.5T (Z and RZ) which have the potential to be affected in Indonesia," reads a withdrawal report or recall from Chery.