Telkom Helps Indonesian SMEs Manage Marketplace Systems

Responding to the needs of SMEs in developing a marketplace system to manage their business more efficiently, Infomedia as one of the subsidiaries of PT Telkom Indonesia (Persero) Tbk (Telkom) presents solutions to the OmniX Commerce application.

OmniX Commerce is able to manage orders, product stocks, chats, and stores from various sales platforms in an integrated manner. OmniX Commerce as a social commerce support application can also help SMEs in systematically managing businesses on various platforms and integrated in one application.

Through OmniX Commerce, SME players can save time and energy in managing various marketplace platforms which are digital sales tools, checking the availability of goods more accurately with the ability of OmniX Commerce to synchronize stock automatically, to provide experience in selling more effectively and efficiently through real-time sales reporting.

"In building the OmniX Commerce application, we are trying to identify various problems faced by SMEs so that they can help improve their business. We want to be able to create more value by providing recommendations from analytic results on the application as well as providing insight that helps SMEs set strategic steps in developing their business," said Infomedia President Director Eddy Sofryano, in his statement, Thursday, April 4.

With OmniX Commerce, Infomedia is confident that it can support the government in realizing digital transformation in the economic and social fields by creating sustainable economic development to realize Indonesia Gold 2045. SMEs that have adopted digital technology as a whole can be more competitive and it is not impossible that they will continue to move into the international market.

Currently, SMEs need a lot of support, especially from technology industry players who have extensive access to various needs of SMEs in the digital sector. The need for SMEs to enter the digital ecosystem has its own urgency, because habit consumers are currently getting closer to the use of digital technology in their daily lives. Tech companies that have capital to digital system development skills are obliged to support the needs of SMEs, which are one of the main driving sectors of the Indonesian economy," concluded Eddy.