BPJS Patient Queues Ask For Improvement, Jokowi Highlights Hours Of Service And Extortion

SALATIGA - President of the Republic of Indonesia Joko Widodo (Jokowi) said that the Health Social Security Administering Agency (BPJS) services continue to experience better improvements, although there are still queues of patients at health service facilities.

"Indeed, the service is still queuing, which needs to be accelerated, but in all almost the same, but I asked earlier that it was only 30 minutes, not for hours, so it is still good," said President Jokowi while reviewing the Salatiga City Hospital, Central Java Province, quoted Monday, January 22.

Through a live broadcast of the Presidential Secretariat's YouTube (Setpres) in Jakarta, President Jokowi said the speed of service, efforts to shorten patient queues, to repair hospital facilities are problems that need to be addressed immediately.

"I saw that the hospital facilities were still jostling in line because the place I saw was inadequate," he said when asked about things that still needed to be addressed from health facility services in the local area.

On that occasion, the President was accompanied by Minister of Health Budi Gunadi Sadikin, Minister of Trade Zulkifli Hasan, and relevant regional officials took the time to have a dialogue with patients to confirm whether there were illegal levies in health services organized by the government.

The government program that is checked by the President is the Healthy Indonesia Card (KIS) which has now been given to around 96 million Indonesians.

Including the National Health Insurance (JKN) service which is now managed by BPJS Kesehatan which has covered 267 million participants or the equivalent of 95 percent of Indonesia's population.

"I asked earlier, was there a levy? Nothing, is there a patient staying at the hospital either limited or not, I think this is good," he said.