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JAKARTA - Qiscus, a technology provider for the Omnichannel Customer Engagement platform, will re-launch its annual conference, Conversa, on August 23, with key discussions on omnichannel collaboration and Artificial Intelligence (AI) technology.

As Indonesia's leading omnichannel platform, Qiscus sees opportunities for collaboration that can be done by utilizing AI technology on its omnichannel platform.

Carrying the theme "Evolving into the Customer-Centric Era," Qiscus wants to invite business people in Indonesia to further explore the customer centric strategy as well as the implementation of the human-AI technology collaboration or known as hybrid intelligence.

In this hybrid event, Qiscus will also be launching its newest product publicly for the third time.

"AI technology is running into disruption in our lives, both for businesses and customers. Therefore, it will be an interesting discussion if we explore it more in the form of omnichannel and AI collaborations, as well as how it plays a role in business activities," said Delta Purna Widyangga as CEO and Co-Founder of Qiscus in a written statement, quoted Thursday, August 10.

Conversa 3.0 is expected to be able to become a forum for discussions that combine these two elements for business practitioners to discuss more deeply about the customer centric approach through the adoption of the latest AI.

This event is open to the public, especially for entrepreneurial business and tech players in Indonesia. You can visit the Conversa website www.conversa.cx to find out more information.


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